Summary
Overview
Work History
Education
Skills
Bilingual-English & Spanish speaking
Timeline
Generic

Kaitlen Tejada

Queens,NY

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

1
1
year of professional experience

Work History

Volunteer

Manhattan Lincoln Center
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Coordinated and managed volunteer activities for community service projects.

Certified Bartender

ABC Bartending School
08.2023 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed strict recipes and drink measurements to minimize product used.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Mental Health Worker

New York Psychotherapy Center
01.2023 - 07.2023
  • Documented client progress in confidential files.
  • Implemented crisis intervention plans to support client safety.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Educated clients and families about mental health issues, treatments and resources.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Provided clients with recommendations to community resources.
  • Provided case management services to monitor client access to resources and services.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Observed and monitored client behavior and responses to treatment.
  • Supported continuity of care after discharge with individualized discharge plans.

Education

High School Diploma -

Bayside High School
Bayside, NY
01.2021

Skills

  • Telephone Etiquette
  • Nursing Assistance
  • Attention to Detail
  • Building Cleaning
  • Adaptability and Dependability
  • Client Relations Strength
  • Mental Health Crisis Response
  • Supportive Counseling Techniques
  • Documentation Skills
  • Community Engagement
  • Positive Reinforcement Strategies
  • Eligibility Determinations
  • Coping Techniques
  • Public Speaking
  • Data Analysis
  • Organization Skills
  • Time Management
  • Greeting and Seating Clients
  • Organization and Efficiency
  • Health and Safety Practices

Bilingual-English & Spanish speaking

Spanish is the main language that i commonly speak at home. 

Im also very use to going back and forth between both languages due to past experiences.

Timeline

Certified Bartender

ABC Bartending School
08.2023 - Current

Mental Health Worker

New York Psychotherapy Center
01.2023 - 07.2023

Volunteer

Manhattan Lincoln Center

High School Diploma -

Bayside High School
Kaitlen Tejada