Kaitlin Ash

Work History

Two Dogs And A Cat Pet Club

Overland Park, KS

06.2021 - 07.2022

Monitored over 100 boarding and daycare dogs in play yards
Monitored up to 12 cats in kitty condos
Followed pet care instructions for dietary needs and medication regimens
Protected animals from care errors by maintaining clear and secure tags
Monitored animals for behavioral problems and signs of health issues
Contributed to client retention by consistently providing outstanding customer service to both clients and pets
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
Kept cages, kennels, play yards and grooming areas neat and clean
Monitored animals for signs of disease, illness or injury and communicated concerns to owners
Documented animals' weight, size and condition in computer system for review by senior staff

Lifetime Pet

Olathe, KS

01.2020 - 05.2021

Demonstrated extensive knowledge on hundreds of pet products to suggest to clients
Contributed to client retention by consistently providing outstanding customer service to both clients and pets
Monitored up to 50 dogs for behavioral problems and signs of health issues in daycare setting/boarding settings
Protected animals from care errors by maintaining clear and secure tags
Followed pet care instructions for dietary needs and medication regimens
Kept cages, kennel and play yard areas neat and clean
Monitored animals for signs of illness or injury and communicated concerns to owners
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs
Observed animal details such as size, condition, behavior and eating habits and documented data with Kennel Link

Go Pet Go

Mission, KS

05.2019 - 01.2020

Demonstrated extensive knowledge on 100s of pet products to suggest to clients
Helped customers locate products and checked store system for merchandise at other sites
Engaged with customers to build rapport and loyalty
Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
Processed product returns and assisted customers with other selections
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Provided positive first impressions to welcome existing, new and potential customers
Solved customer challenges by offering relevant products and services
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
Educated clients on current promotional offerings and products using persuasive selling tactics