Kaitlin Byrd
Brookhaven,Mississippi
Summary
Dedicated kitchen manager offering experience contributing to team success. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity. Productive Kitchen Manager focused on high-quality, cost-effective ingredients and providing speedy, quality service. Customer-oriented leader with high level of stamina and excellent relationship-building capabilities. Versed in employee scheduling, inventory management and crew leadership. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes. Experienced administrative professional offering solid background in loan processing. Coordinates documents, corrects errors and liaises with external parties to complete paperwork and facilitate smooth closings. Knowledgeable about [Area of expertise] operations, best practices and regulatory requirements. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
The Old Koke Plant
Brookhaven, MS
01.2023 - Current
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Maintained budgeted food costs using tools within inventory management system.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Warehouse Associate
Walmart Distribution Center
Brookhaven, MS
09.2021 - 11.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Operated forklifts to fill or empty overhead spaces.
Kitchen Manager
Brookhaven School District
Brookhaven, MS
10.2019 - 08.2022
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Explained goals and expectations required of trainees.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Warehouse Associate
Aptiv Automotive
Brookhaven, MS
10.2018 - 10.2019
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Filed requisitions for out of stock items and supplies.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
- Operated forklifts to fill or empty overhead spaces.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Loan Officer Assistant
World Finance
Brookhaven, MS
09.2017 - 10.2018
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Scanned and uploaded loan and related documents into system.
- Examined and verified information in loan application and closing documents.
- Filed and maintained loan records.
- Recorded applications for loan and credit, loan information and disbursements of funds.
- Answered questions and advised customers regarding loans and transactions.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Accepted payment on accounts.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Reviewed customer accounts to determine on-time payments and loan terms compliance.
- Presented loan and repayment schedules to customers.
- Checked applicant credit, personal references and employment histories.
- Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
- Assembled and compiled documents for loan closings.
- Established credit limits and grant extensions of credit on overdue accounts.
Bakery Worker
Georgia Blue Bakery
Brookhaven, MS
12.2016 - 11.2017
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Listened to guests to understand needs and help each person select optimal products and services.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Labeled bakery items by inputting data into digital weighing machine.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Personalized cakes by writing desired words or adding other customizations.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Kitchen Crew Member
Georgia Blue
Brookhaven, MS
01.2015 - 11.2017
- Maintained order and cleanliness of work areas to conform with health codes.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Monitored inventory to keep adequate stock of food items and supplies.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Cleaned utensils, dishes and glasses for customer use.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
- Transported trash to dumpster, properly disposing of expired food items.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Prepared garnishes to complement dishes on menu.
- Partnered with chef to cook food and comply with food preservation guidelines.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
Sales Representative
Walgreens
Brookhaven, MS
11.2015 - 05.2017
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Exchanged merchandise for customers and accepted returns.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Recommended merchandise to customers based on needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
Sandwich Artist
SUBWAY®Restaurants
Brookhaven, MS
11.2015 - 07.2016
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Delivered superior customer service focused on quality and meeting customer needs.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Answered guest questions, delivering most accurate and updated information available.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Restocked kitchen supplies by rotating food according to dates and [Action].
- Verified orders and bagged items for easy transport.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Housekeeper
Comfort Inn & Suites
Brookhaven, MS
01.2015 - 11.2015
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Returned rooms to occupant-ready status to satisfy future guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated with customers about requests for additional supplies or cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
Kitchen Crew Member
Cracker Barrell Old Country Store
Brookhaven, MS
06.2011 - 08.2015
- Maintained order and cleanliness of work areas to conform with health codes.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Monitored inventory to keep adequate stock of food items and supplies.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Server Trainer
Cracker Barrell Old Country Store
Brookhaven, MS
06.2011 - 08.2015
- Instructed new staff members on food handling procedures and service techniques.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
- Worked directly with servers for more than [Number] shifts during training process.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Prepared and led food service training programs to teach staff various tasks.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
- Explained goals and expectations required of trainees.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities or program effectiveness.
Education
Associate of Arts -
Copiah-Lincoln Community College
Wesson, MS05.2014
High School Diploma -
Brookhaven High School
Brookhaven, MS05.2011
Skills
- Recruitment
- Strategic Planning
- Operations Management
- Resource Allocation
- Product Rotation
- Motivational Style
- Performance Monitoring
- Menu Development
- Cost Controls
- Productivity Improvement
- Team Collaboration and Leadership
- Kitchen Management
- Shift Scheduling
- Workflow Planning
- Menu Preparation
- Order Accuracy
- Vendor Relationship Management
- Safe Food Handling
- Cost Control
- Logistics
- Forklift Certified
- Forklift Operations
- Warehouse Operations
- Material Handling
- Product Verification
- Pallet Jack Operations
- Assembly and Production
- Cash Handling
- Business Correspondence Writing
- Schedule Management
- Regulatory Compliance
- Business Development
- Recipes and menu planning
- Kitchen equipment operation and maintenance
- Kitchen staff coordination
- Workflow planning
- Operations management
- Staff Management
- Performance improvement
- Pallet arrangement
- Pricing strategies
- Loading and unloading
- Inventory monitoring
- Order picking and processing
- Light maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Kitchen Manager
The Old Koke Plant
01.2023 - Current
Warehouse Associate
Walmart Distribution Center
09.2021 - 11.2022
Kitchen Manager
Brookhaven School District
10.2019 - 08.2022
Warehouse Associate
Aptiv Automotive
10.2018 - 10.2019
Loan Officer Assistant
World Finance
09.2017 - 10.2018
Bakery Worker
Georgia Blue Bakery
12.2016 - 11.2017
Sales Representative
Walgreens
11.2015 - 05.2017
Sandwich Artist
SUBWAY®Restaurants
11.2015 - 07.2016
Kitchen Crew Member
Georgia Blue
01.2015 - 11.2017
Housekeeper
Comfort Inn & Suites
01.2015 - 11.2015
Kitchen Crew Member
Cracker Barrell Old Country Store
06.2011 - 08.2015
Server Trainer
Cracker Barrell Old Country Store
06.2011 - 08.2015
Associate of Arts -
Copiah-Lincoln Community College
High School Diploma -
Brookhaven High School
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