Kaitlin Clements
Westminster,CO
Summary
Dynamic team leader with a proven track record in team performance monitoring and training. Skilled in inventory management and safety compliance, driving process improvements that enhance operational efficiency and exceed service quality goals.
Overview
11
11
years of professional experience
Work History
Field Team Leader
Alpine Maids
Denver, CO
06.2025 - Current
- Monitored performance metrics for a small team, providing feedback to improve service quality and team effectiveness.
- Conducted training for new hires showing them best practices for deep, maintenance and move out cleans.
- I have received over 200 five-star reviews from happy customers.
Warehouse Associate
Amazon
Thornton, CO
09.2024 - 06.2025
- Streamlined order processing workflows, enhancing efficiency and exceeding all daily quotas and goals.
- Took on additional role of Process Guide which consisted of performing regular audits, leading to improved stock accuracy and reduced discrepancies.
Lead Phlebotomist
Quest Diagnostics
Golden, CO
12.2021 - 09.2024
- Responsible for collecting specimens from 50-60 patients per day, including but not limited to- blood, urine, stool and breath.
- Performed all necessary handling and centrifuging of samples with less than 1% TNP due to human error.
- Inventory Technician- responsible for ordering all supplies to keep the lab thoroughly stocked.
Server
T Street Roadhouse
Lakewood, CO
05.2021 - 09.2021
- Responsible for monitoring customers' alcohol consumption and knowing when to stop serving them.
- Operated Aloha terminal system to input orders, split bills and calculate totals as well as responsible for holding all my cash collected throughout the shift,
Hemodialysis Patient Care Technician
Davita Kidney Care
Travel Technician
04.2015 - 04.2021
- Expert in Cannulation- part of the NFAC team, responsible for establishing new AV fistulas and grafts.
- Safety Manager- performed monthly OSHA audits and educated the team on areas of improvement, leading multiple clinics to be Five-Star Facilities.
- Disinfectant Coordinator- responsible for bleaching all machines and reverse osmosis water system on a weekly basis.
- Inventory Technician- responsible for ordering all office and clinical supplies, as well as keeping the storage room clean and organized.
Education
Certificate of Technical Studies - Phlebotomy
AUMT Institute of Phlebotomy
Temecula, CA08-2024
Skills
- CPR First Aid Certified
- Phlebotomy
- Specimen Collection
- Patient Care
- Inventory Management
- Safety Compliance
- Problem Solving
- Water Quality Testing
- Customer Service
- Cash Handling
- Deep Cleaning
Timeline
Field Team Leader
Alpine Maids
06.2025 - Current
Warehouse Associate
Amazon
09.2024 - 06.2025
Lead Phlebotomist
Quest Diagnostics
12.2021 - 09.2024
Server
T Street Roadhouse
05.2021 - 09.2021
Hemodialysis Patient Care Technician
Davita Kidney Care
04.2015 - 04.2021
Certificate of Technical Studies - Phlebotomy
AUMT Institute of Phlebotomy