Hi, I’m
Kaitlin Darmody
Certified Medical Assistant (AAMA)
Saint Louis,MI
“In the future, there will be no female leaders. There will just be leaders.”
Sheryl Sandberg
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Focused on optimizing patient care standards and delivering exceptional support to interdisciplinary staff. Capable of handling specimens, maintaining aseptic strategies, meeting personal care needs, updating documentation and managing other diverse needs. Knowledgeable in schedule, records and front desk management. Experienced in busy clinical settings. Open and clear communicator with well-organized nature and proactive mentality. Demonstrated success in managing high workload in dynamic environments. Passionate to helping others. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
11
years of professional experience
Work History
Sparrow Medical Group
Certified Medical Assistant
08.2019 - Current
Job overview
- Documented vital signs and health history for patients in clinic and hospital environments.
- Safely administered vaccinations, providing education to patients on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Directed patients to exam rooms. Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promote office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Packaged and shipped specimens to central lab and followed exact directions for handling and storing specimens for transport.
- Restocked, and organized exam rooms and medical equipment.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Point of care testing (POCT).
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles. Centrifuged blood samples as outlined in clinical protocols.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Administered medications via oral, topical, subcutaneous and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Prepared and sanitized rooms before surgical procedures and assisted providers with medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient spirometry.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Realistic Rejuvenation
Social Media Content Creator
01.2022 - Current
Job overview
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Formatted documents using Microsoft products follow specific corporate style guides.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Masonic Pathways Alma, MI
Certified Nursing Assistant
09.2015 - 10.2020
Job overview
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Responded appropriately to physical, emotional and developmental needs of patients
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Reviewed organization functions to stay up-to-date on procedures
- Minimized infection risk for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment and devices
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement
- Performed patient assessments, documented vital signs and reported changes to supervisors
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Pine River HealthcareSaint Louis, MI
Certified Nursing Assistant
08.2015 - 09.2015
Job overview
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Responded appropriately to physical, emotional and developmental needs of patients
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Performed patient assessments, documented vital signs and reported changes to supervisors
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement
- Reviewed organization functions to stay up-to-date on procedures
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Followed and enforced safety protocols to protect patients and workers.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
300 BowlAlma, MI
Waitress/Hostess/Cashier
01.2013 - 09.2014
Job overview
- Cleaned and disinfected kitchen area including floors, work tables, tools and equipment
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Professionally and efficiently resolved issues and enhanced customer satisfaction ratings
- Assisted with various banquet food stations, set up and service to multiple dining areas, and final cleanup
- Delivered orders to tables within acceptable time frames and according to requested specifications.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Mid Michigan College2600 S Summerton Rd, Mt Pleasant, MI 48858
Associate of Science from Health And Science
05.2019
University Overview
- Dean's List all semesters attended
Saint Louis High-school113 E Saginaw St, St. Louis, MI 48880
High School Diploma
05.2015
University Overview
- GPA: 3.8
- Member of NHS
- Member of Volleyball team, Basketball Team, & Competitive Cheer Team
- Recipient of Hoffmeyer Scholarship
- A & B Honor Roll
- Accelerated courses English & Math
- Honor Roll through out high-school
Certified Nurses Aide CourseMount Pleasant, MI
No Degree
Adult & Pediatric First Aid/CPR/AED
No Degree
BLS Certified
No Degree
Skills
- EKG Set Up and Monitoring
- Family Education
- Treatment Options
- Completing Insurance Forms
- Specimen Collection
- OB/GYN Procedures
- Wound Care and Irrigation
- Remote Video Conferencing
- Administering Immunizations
- POCT
- Dementia and Alzheimer's knowledge
- Inventory management
- Measuring bodily fluids
- Recording vital signs
- Companionship and emotional support
- Patient privacy and confidentiality
- Charting and clinical documentation
- Infection control and aseptic procedures
- Time Management
- Skilled problem solver
- Computer literate
- Active listening skills
- Positive and friendly
- Organization skills
- Teamwork
- Leadership
- Skilled in Microsoft Office
- Facebook, Instagram, Twitter, Tiktok
- Producing Videos
- Social Media and Promotions
- Audience Engagement
- Online Marketing and Advertising
- Team Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Content Creator
Realistic Rejuvenation
01.2022 - Current
Certified Medical Assistant
Sparrow Medical Group
08.2019 - Current
Certified Nursing Assistant
Masonic Pathways
09.2015 - 10.2020
Certified Nursing Assistant
Pine River Healthcare
08.2015 - 09.2015
Waitress/Hostess/Cashier
300 Bowl
01.2013 - 09.2014
Mid Michigan College
Associate of Science from Health And Science
Saint Louis High-school
High School Diploma
Certified Nurses Aide Course
No Degree
Adult & Pediatric First Aid/CPR/AED
No Degree
BLS Certified
No Degree
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