Kaitlin Delke
Cary,IL
Summary
Dynamic and motivated professional with a strong foundation in critical thinking, dedicated to making a meaningful impact within the criminal justice system. Expertise in conducting thorough investigations, evidence gathering, and detailed report writing complements exceptional organizational skills and dependability. Proven ability to manage multiple priorities while maintaining a positive attitude and fostering collaboration within teams. Eager to embrace new challenges in a full-time role that leverages interpersonal skills, time management, and problem-solving expertise to achieve team objectives and drive results.
Overview
11
11
years of professional experience
Work History
Private Investigator
Georgantas Claims Services
05.2023 - 04.2025
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Collected clear requirements from clients and updated each regularly on case progression and to obtain additional objectives.
- Searched computer databases, public records or other resources to locate persons or to compile information for investigations.
- Maintained personnel records and updated internal databases to support document management.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Assessed financial, accounting and operational controllership for both risks and opportunities.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Conducted comprehensive investigations to gather evidence for insurance claims.
- Developed investigative strategies that improved efficiency in case resolutions and client satisfaction.
- Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Enhanced case success rate with meticulous attention to detail during investigations, ensuring all relevant information was gathered and analyzed.
- Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
- Conducted comprehensive surveillance and investigations to gather evidence for legal cases.
- Analyzed complex data sets to identify patterns and trends relevant to ongoing investigations.
Marketing Coordinator
Transcend Software
09.2021 - 04.2022
- Tracked and reported on marketing campaign responses.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- Conducted market research to identify new opportunities and target markets.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Organized logistics for marketing and proposal strategy meetings.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Continually maintained and improved company's reputation and positive image in markets served.
- Created and managed social media campaigns to increase brand engagement.
- Wrote and distributed press releases to increase brand visibility.
- Coordinated with design and media teams to develop high-quality creative assets.
- Optimized email campaigns to increase open and click-through rates.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Improved website visibility through development and implementation of SEO strategies.
- Devised content strategy to effectively engage target audiences.
Marketing & Communications Coordinator
Stahli USA
11.2013 - 09.2021
- Identified appropriate marketing channels and target customers for campaigns
- Coordinated with social media, public relations and other teams to execute product introductions
- Tracked key metrics and developed spreadsheets and data models
- Wrote engaging and successful marketing, advertising and website copy
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts
- Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion
- Managed full-cycle marketing and advertising strategies including estimating costs, managing resource allocation and adjusting production schedules
- Researched, designed, implemented and tracked advertising and
- Updated social media platforms with latest news and corporate details.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
Education
Bachelor of Science - Criminal Justice
Walden University
Minneapolis, MN05-2024
Master of Science - Forensic Psychology
Walden University
Minneapolis, MN05-2027
Skills
- Strong Work Ethic and Dependable
- Confidentiality Understanding
- Cross Examination
- Teamwork and Collaboration
- Flexibility and Adaptability
- Problem Solving
- Attention to Detail
- Critical Thinking
- Scheduling and Coordinating
- Records research
- Evidence gathering
- Legal research
Timeline
Private Investigator
Georgantas Claims Services
05.2023 - 04.2025
Marketing Coordinator
Transcend Software
09.2021 - 04.2022
Marketing & Communications Coordinator
Stahli USA
11.2013 - 09.2021
Bachelor of Science - Criminal Justice
Walden University
Master of Science - Forensic Psychology
Walden University