Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaitlin Dilworth

Ames

Summary

Empathetic and compassionate with strong ability to build trusting relationships. Possesses strong knowledge of human development across the lifespan, family dynamics, and community health. Dedicated to making positive impact on individuals' healing journeys.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Cashier

Ulta
09.2024 - Current
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.

Tutor

Baton Rouge Community College
12.2022 - 08.2023
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Teacher

Le Petite Learning Center
08.2022 - 12.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.

Education

Human Development And Family Studies

Iowa State University
Ames, IA
05-2026

Skills

  • Peer counseling
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Problem resolution
  • Organization and time management

Certification

  • Microsoft Word
  • CPR

Timeline

Lead Cashier

Ulta
09.2024 - Current

Tutor

Baton Rouge Community College
12.2022 - 08.2023

Teacher

Le Petite Learning Center
08.2022 - 12.2022

Human Development And Family Studies

Iowa State University

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Kaitlin Dilworth