Kaitlin Dirks
Summary
Washington State University graduate looking to explore career opportunities in the King County area. Creative and well-rounded Administrative Assistant with excellent eye for detail and strong understanding of managing website content.
Expert in website building software, Adobe Creative Cloud and Google Suite. Strong team communicator and like to maintain transparency with teammates.
Pays strong attention to detail and have decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant - Resource Manager
Kent School District
08.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Implemented a centralized resource management system, facilitating real-time tracking of key assets and improving overall operational efficiency.
Administrative Assistant
Sunnyside School District
01.2022 - Current
- Launched numerous websites with FinalSite.
- Stay in contact with point of contacts in each building to maintain updates.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Maintained company's social media presence.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
- Assisted public relations team with coordination and distribution of emergency communications and press releases when necessary.
- Proficient in FinalSite Composer, software and navigation.
- Organized content migration for nine websites to maintain consistency throughout whole district.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Substitute Teacher
Sunnyside School District
11.2021 - 12.2021
- Took over class for classroom teacher, managed assignments and supported student needs.
- Kept over 25 students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Media Content Creator/Point of Sale Associate
Sister to Sister
06.2018 - 10.2021
- Consulted on public relations with different brands.
- Helped develop an online retail presence with a website with over 200 items of inventory.
- Managed the inventory on the website once launched.
- Coordinated restocking of sales floor with current merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Communicated with vendors to resolve problems with timeliness and product quality.
Tasting Room Assistant
Airfield Winery
05.2019 - 08.2019
- Managed tasting room inventory.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Sears
06.2013 - 05.2018
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Relayed information regarding current store promotions, sales and special events to customers.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
Education
Bachelor of Arts - English - Creative Writing
Washington State University
Pullman05.2021
Skills
- Proficient in Composer and FinalSite
- Proficient in Google Suite
- Proficient in Skyward for Purchase Order operations
- Online Content Development
- Adobe Creative Cloud
- Website Updates
- SEO Knowledge
- Digital Content Development
- Up to date on industry trends
- Travel planning
- Time management
- Employee training and development
Certification
- Certified Substitute Teacher, Sunnyside School District - Valid through October 2021 - October 2023
Timeline
Administrative Assistant - Resource Manager
Kent School District
08.2023 - Current
Administrative Assistant
Sunnyside School District
01.2022 - Current
Substitute Teacher
Sunnyside School District
11.2021 - 12.2021
Tasting Room Assistant
Airfield Winery
05.2019 - 08.2019
Media Content Creator/Point of Sale Associate
Sister to Sister
06.2018 - 10.2021
Sales Associate
Sears
06.2013 - 05.2018
Bachelor of Arts - English - Creative Writing
Washington State University
- Certified Substitute Teacher, Sunnyside School District - Valid through October 2021 - October 2023
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