Kaitlin Epps
Watertown,NY
Summary
Experienced Infantryman offering 4+ years of experience with the United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
9
9
years of professional experience
Work History
Infantryman
United States Army
01.2020 - Current
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Trained in use of tear gas, passive ordnance, and explosives.
- Maintained secure communication systems to relay information to and from command teams.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Executed directives from command center with necessary timeliness and efficiency.
- Operated and maintained combat weapons.
- Remained physically fit, disciplined, and motivated.
Security Officer
Securitas
05.2019 - 01.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Shift Lead
Dunkin' Donuts
04.2015 - 04.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Prepared food and beverages.
Education
High School Diploma -
Meade Senior High School
Fort Meade, MD06.2016
Skills
- Organization and Time Management
- Task Prioritization
- Analytical and Critical Thinking
- Identifying hazards
- Small Arms Weaponry
- Physical fitness
- First Aid Expertise
- Teamwork and Loyalty
- Radio Communications
Timeline
Infantryman
United States Army
01.2020 - Current
Security Officer
Securitas
05.2019 - 01.2020
Shift Lead
Dunkin' Donuts
04.2015 - 04.2019
High School Diploma -
Meade Senior High School
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