Kaitlin Flaherty
Summary
Highly organized, multifaceted, and dedicated professional, offering hands-on experience in human resource management. Equipped to coordinate, execute and deliver HR programs related to recruitment, training, and other HR projects and processes. Demonstrates solid analytical, problem-solving and time management skills to foster excellent relationships. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
6
6
years of professional experience
Work History
Corporate Human Resources Intern
Spinnaker Resorts
05.2023 - 08.2024
- Handled highly confidential information while providing support for the Human Resources Department.
- Updated and maintained internal databases with employee records, including contact details and employment forms.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Shadowed Human Resources Coordinator in the recruitment and onboarding process.
- Developed strong written and verbal communication skills.
Service and Engagement Team Member
Target
05.2021 - 12.2022
- Contributed to team success by completing jobs quickly and accurately using organizational and time management skills.
- Effectively communicated and interacted with guests to build an inclusive guest environment.
- Cross trained in various departments throughout the store to advance knowledge and skills.
- Developed strong cooperative relationships with coworkers and managers.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Experienced in advertising and selling various benefits and offerings.
- Trained new team members by relaying information on company procedures and safety requirements.
Hostess
Mangiamos Hilton Head Pizza Co
04.2018 - 07.2020
- Prepared seating sections prior to service and presented plans to coworkers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Addressed guest complaints and forwarded major complaints to manager.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cross-trained to handle different restaurant roles, including server, food runner, and to-go stations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Human Resources Management
Clemson University
05.2024
Skills
- HR Analytics
- Team Collaboration skills
- Customer service expertise
- Interpersonal skills
- Attention to detail
- Proficient in Microsoft Office
- Organizational Skills
- Data Entry
- Personnel File Management
Activities
- Annual Community Thanksgiving Dinner at Hudson's Seafood Restaurant
- Clemson Children's Miracle Network Hospital Dance Marathon
- Clemson Marketing Research Study Participant
Coursework
- Principles of Management
- Human Resource Management
- Operations Management
- Management of Information Systems
- Legal Environment of Business
Timeline
Corporate Human Resources Intern
Spinnaker Resorts
05.2023 - 08.2024
Service and Engagement Team Member
Target
05.2021 - 12.2022
Hostess
Mangiamos Hilton Head Pizza Co
04.2018 - 07.2020
Bachelor of Science - Human Resources Management
Clemson University
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