Kaitlin Foster
Chico,CA
Summary
Capable prospective employee passionate about serving people well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in customer service establishments.
Overview
2
2
years of professional experience
Work History
Bartender
Coin Op
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up any incoming shift for success.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barback
The Banshee
10.2022 - Current
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
- Operated POS system to collect payments from customers.
Cocktail Waitress /Social Media Manager
Strong Water
04.2021 - 10.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Created content and maintained appearances for their social media presence
Education
Bachelor of Arts - Organizational Communication
California State University - Chico
Chico, CA12.2022
Skills
- Complex Problem Solving Skill
- Outstanding Customer Service
- Polished Public Speaker
- Expert Communication and Interpersonal Skills
- Punctual and Reliable
- Social Media and Promotions
Internships
Butte College Assistant Speech and Debate Coach Internship
- Coaching students and polishing performances
- Judging tournaments
- Managed social media accounts
- Event planning
- Team coordination and PR
Timeline
Bartender
Coin Op
05.2023 - Current
Barback
The Banshee
10.2022 - Current
Cocktail Waitress /Social Media Manager
Strong Water
04.2021 - 10.2022
Bachelor of Arts - Organizational Communication
California State University - Chico
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