Kaitlin Foulks
Office Clerk
Lawton,OK
Summary
Experienced with office administration, data entry, and document management. Utilizes strong organizational skills to maintain efficient workflows. Knowledge of office software and communication tools to support team operations.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
General Clerk III
Serco-NA, Inc
12.2018 - 05.2025
- Expedited document processing by skillfully utilizing office systems to insure consumers were receiving a timely response with their applications.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed high volumes of incoming calls professionally, directing callers to appropriate personnel or departments.
- Assisted with onboarding of new employees.
Waitress Staff
Bistro South
08.2015 - 10.2018
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress Trainer
Pizza Hut
05.2013 - 08.2015
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Education
High School Diploma -
Highland High School
Highland, AR 08.2011 - 05.2012
Skills
Experienced with Microsoft Office applications
Data analysis and reporting
Invoice processing
File organization
Administrative support
Flexible and adaptable
Effective communication
Analytical thinking
Problem-solving aptitude
Data entry and 10-key
Timeline
General Clerk III
Serco-NA, Inc
12.2018 - 05.2025
Waitress Staff
Bistro South
08.2015 - 10.2018
Waitress Trainer
Pizza Hut
05.2013 - 08.2015
High School Diploma -
Highland High School
08.2011 - 05.2012
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