Kaitlin Francis
Leesburg,Virginia
Summary
Professional project planning specialist with proven track record of driving project success and delivering high-quality results. Skilled in project scheduling, resource allocation, and risk management. Strong focus on team collaboration, adaptability, and achieving project goals. Reliable and flexible, ready to meet evolving demands and ensure project excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transition Project Planner
Gilbane Building Company
07.2021 - Current
- Implements and executes project activities on a transition project, creating and executing detailed transition plans, coordinating with project teams and stakeholders, monitoring progress, and managing issues to ensure a smooth transition in a project phase or system
- Develop and execute detailed transition plans, outlining tasks, timelines, and resource allocation
- Create and manage project transition checklists to ensure a smooth handover of project assets and knowledge
- Coordinate with project teams, departments, and stakeholders to ensure alignment with transition objectives
- Communicate changes effectively to relevant stakeholders and manage potential resistance
- Monitor and evaluate the progress of transitions, identifying potential issues and proposing solutions
- Analyze the effectiveness of transition processes, identifying bottlenecks and areas for improvement
- Provide training and support to staff during transition periods, ensuring they are equipped to manage new processes and systems
- Act as a subject matter expert on operational systems and processes, guiding teams through the transition phases
- Maintain thorough documentation of transition activities and outcomes for future reference and compliance
- Prepare and present reports on transition status, challenges, and outcomes to key stakeholders
Staffing Manager
Randstad
03.2021 - 07.2021
- Consulted clientele to effectively assess employment needs and developed recruiting strategies to meet critical hiring deadlines
- Efficiently recruited and interviewed top administrative professionals according to client needs
- Nurture, build and maintain strong relationships with client partners
- Anticipate staffing requirements and expectations and develop value-added services to support changing client needs
- Screen all applicants based on their qualifications and background
- Manage and operate a matrix of skilled candidates for future placement
- Prepare and implement marketing strategies for business development and lead generation
Events Specialist
Travel Leaders Group
01.2018 - 10.2020
- Primary Supplier point of contact for all events
- Supported Events Account Manager with large scale events to completion and perform as primary Account Manager for all other events
- Developed, planned and coordinated over 100 annual events with up to 4,000+ attendees
- Developed and maintained solid relationships with vendors and sponsors
- Worked with event sponsors to create an agenda or program, and to align speakers for function presentations
- Onsite coordinator/point person at events
- Maintained records of event aspects, including financial details, budget planning, tracking and reporting of individual events
- Conducted post-event evaluations to determine how future events could be improved
- Processed expenses and accounts payable invoices for each event
- Created and programed spreadsheets to keep an accurate and up to date account of on-going changes prior to and during corporate events
- Facilitated onsite event registration
- Implemented and fulfilled sponsorship packages
- Managed the creation, approval, and implementation of all event publications, including newsletters, event promotions, and event publications (i.e., floorplans, agendas, welcome packets, brochures, etc.)
Event Coordinator
Travel Leaders Group
01.2017 - 01.2018
- Coordinated and assisted the Events Team with all aspects of planning meetings and events from conception through completion
- Managed event inboxes and maintained daily correspondence with agents and suppliers
- Managed event and meeting preparation, supply ordering and packing/shipping of event materials
- Monitored registrations on Cvent and made any modifications as needed
- Pulled and compiled multiple reports in Cvent
- Assisted and supported Events Team Members
- Maintained event calendars
- Maintained inventory of event supplies at all times
Social Media Marketing Coordinator
InterActive Builders, Inc.
02.2016 - 01.2017
- Coordinated and assisted with the marketing and internet presence activities, including but not limited to social media marketing, advertising, public relations and brand image management
- Developed and maintained InterActive’s web presence through social media, blogs, popular forums, and other avenues
- Wrote and edited content for a variety of digital mediums
- Grew social networks including Facebook, Instagram, Twitter, etc
- Collaborated with marketing team on campaigns and social strategies
- Created and posted engaging social media content on all active platforms
- Acted as brand voice to monitor and engage with social media chatter daily
Front Desk Sales Associate
Pure Barre
03.2015 - 02.2016
- Assisted in running “front of house” studio operations and responsible for sales, including package offerings, memberships, membership renewals, and retail sales
- Planned and coordinated successful sales and marketing events
- Lead studio previews with prospects and/or fitness program holders
- Exceeded monthly sales goals within the first two months of employment
Shift Leader
Palm Beach Tanning Company
05.2012 - 08.2013
- Contributed to the success of Palm Beach Tanning Co
- By providing friendly, professional, efficient, and courteous customer service while ensuring the environment is clean and well maintained
- Consistently met/surpassed performance benchmarks on analysis that were executed on a regular time basis regarding customer service
- Created and lead cross-functional business strategies and processes across multiple business units
- Provided above-and-beyond service to ensure every customer’s experience was worth remembering
- Ensured customers were happy from the moment they stepped into the salon until they left
Server
The Green Turtle Sports Bar and Grille
01.2011 - 01.2012
- Provided outstanding communication skills both with guests and staff, resolved problems quickly and equitably to ensure happy customers and employees
- Recognized as a “team leader” who displayed excellent judgment in organization, communication and decision-making
- Provided great customer service to build/sustain regular customers
- Possesses a knack and ability to interact with customers from diverse cultures and backgrounds
Tasting Room & Events Assistant
Breaux Vineyards
01.2008 - 01.2009
- Company Overview: Breaux Vineyards is one of Virginia's largest grape growers & suppliers of wine grapes, bulk juice, and bulk wine to other East Coast U.S
- Wineries
- Advised clients on setup options and types of materials needed to achieve desired results
- Meticulous attention to detail, effortless courtesy dealing with clients
- Assisted superiors during special events
- Participated in planning and coordinating hospitality
- Ensured a successful event with decorations, music, program, awards, gifts, and name tags
- Breaux Vineyards is one of Virginia's largest grape growers & suppliers of wine grapes, bulk juice, and bulk wine to other East Coast U.S
- Wineries
Education
BS - Sociology
Old Dominion University
Norfolk, Virginia01.2014
Skills
- Project Management
- Transition Planning
- Event Planning
- Project Scope Management
- Data Analysis
- Project Scheduling Management
- Effective Team Leadership
- Strategic Planning
- Client Relationship Management
- Innovative Branding Strategies
Certification
- OSHA Certified
Timeline
Transition Project Planner
Gilbane Building Company
07.2021 - Current
Staffing Manager
Randstad
03.2021 - 07.2021
Events Specialist
Travel Leaders Group
01.2018 - 10.2020
Event Coordinator
Travel Leaders Group
01.2017 - 01.2018
Social Media Marketing Coordinator
InterActive Builders, Inc.
02.2016 - 01.2017
Front Desk Sales Associate
Pure Barre
03.2015 - 02.2016
Shift Leader
Palm Beach Tanning Company
05.2012 - 08.2013
Server
The Green Turtle Sports Bar and Grille
01.2011 - 01.2012
Tasting Room & Events Assistant
Breaux Vineyards
01.2008 - 01.2009
- OSHA Certified
BS - Sociology
Old Dominion University
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