Kaitlin Frazier
Cape May Court House,New Jersey
Summary
Hardworking Patient Care Technician bringing proven direct support experience developed during healthcare career. Driven and organized employee with excellent memorization ability as well as dependable caregiving and 6 years of customer service. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Comfortable and capable with computers and new technology, proficient with Soarian and Cerner programs. Team-oriented and adaptable to changing needs. Excellent, professional written and spoken communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Cape Regional Medical Center
Cape May Court House, New Jersey
07.2023 - Current
- Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assist with patient transfers, ambulation, and activities of daily living.
- Maintain a clean and safe environment to ensure patient comfort and safety
- Performed EKG tests and placed telemetry monitors on patients.
Assistant Bookkeeper
Acme Markets, Inc
Cape May Court House, NJ
01.2022 - Current
- Assist bookkeeper in maintaining accounts receivable and payable.
- Perform clerical duties such as replying to emails and answering phone inquiries.
- Safeguard cash transactions, deposit receipts after reconciling money to original documentation and record receipts for processing in automated accounts receivable system.
Customer Service Associate
Acme Markets, Inc
Cape May Court House, NJ
06.2017 - Current
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Documented conversations with customers to track requests, problems and solutions.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Associate Degree in Nursing -
Atlantic Cape Community College
Mays Landing, NJHigh School Diploma -
Cape May County Technical High School
Cape May Court House, NJ06.2021
Skills
- Highly organized and efficient
- Effective Time Management
- Computer Skills
- Adaptability
- Proficient in Microsoft & Google Software
Certification
- Basic Life Support (BLS)
Timeline
Patient Care Technician
Cape Regional Medical Center
07.2023 - Current
Assistant Bookkeeper
Acme Markets, Inc
01.2022 - Current
Customer Service Associate
Acme Markets, Inc
06.2017 - Current
Associate Degree in Nursing -
Atlantic Cape Community College
High School Diploma -
Cape May County Technical High School
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