Summary
Overview
Work History
Education
Skills
References
Timeline
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Kaitlin Guikema

Muskegon

Summary

Dynamic customer service professional with proven cash handling expertise at Menards. Skilled in maintaining a clean and efficient checkout environment while delivering exceptional service. Certified in Basic Life Support and trained in suicide prevention, I effectively identify and address customer needs, ensuring a positive experience for all patrons.

Overview

4
4
years of professional experience

Work History

Cashier

Menards
Muskegon
07.2023 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Service Champ

Taco Bell
North Muskegon
11.2021 - 01.2023
  • Customer Service
  • Cash register
  • Clean front of the store
  • Identified needs of customers promptly and efficiently.

Education

H.S. Diploma -

North Muskegon High School
Muskegon, MI
07.2025

Allied Health 1 -

Muskegon Area Career Tech Center
Muskegon, MI
07.2025

HSA -

Muskegon Area Career Tech Center
Muskegon, MI

Skills

  • Heart saver and Stop the Bleed
  • Suicide prevention (QPR)
  • Basic life support (BLS)
  • Cash handling
  • Customer service

References

  • Samantha, Jaggassar, Instructor, 231-750-1191
  • Michelle, Gilbert, Teacher, 616-780-9214
  • Charles, Wahl, Teacher, 231-719-4100

Timeline

Cashier

Menards
07.2023 - Current

Service Champ

Taco Bell
11.2021 - 01.2023

H.S. Diploma -

North Muskegon High School

Allied Health 1 -

Muskegon Area Career Tech Center

HSA -

Muskegon Area Career Tech Center

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Kaitlin Guikema