Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Hamer

Hamburg

Summary

Seasoned professional in property, real estate, and community association management with diverse experience in residential and commercial properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.

Overview

7
7
years of professional experience

Work History

Property Manager

Blackfish Companies
07.2024 - 06.2025
  • Promptly addressed tenant complaints by coordinating with repair personnel and support services, ensuring swift issue resolution.
  • Maintained strong landlord-tenant relationships through clear communication and timely conflict resolution.
  • Oversaw operations of multiple properties, optimizing resource allocation and streamlining communication to achieve operational excellence.
  • Analyzed local market trends to adjust rental rates, maintaining competitive positioning within the regional landscape.
  • Fostered a strong residential community by organizing engaging social events that encouraged neighbor interaction.
  • Negotiated favorable vendor contracts, successfully reducing operating costs while maintaining high service standards.
  • Effectively managed property budgets, consistently ensuring expenditures remained within allocated limits.
  • Executed lease-up strategies, facilitating smooth occupancy transitions and maximizing rental income.

Property Manager

UMH Properties
06.2022 - 12.2023
  • Managed vendor relationships and community development initiatives
  • Oversaw the preparation of building permits
  • Handled tenant issues with a detail-focused approach
  • Streamlined permit acquisition, enhancing project timelines
  • Pioneered innovative community engagement strategies, boosting resident satisfaction.
  • Enhanced compliance with housing regulations, achieving 100% adherence.
  • Reduced operational costs by 10% through strategic vendor negotiations.
  • Boosted operational efficiency by optimizing staff workflows.
  • Developed long-term property maintenance plans to sustain asset value.
  • Monitored compliance with safety protocols, maintaining a secure environment for tenants.
  • Analyzed market trends to align property offerings, increasing occupancy rates.
  • Fostered team development with targeted training, enhancing service quality.
  • Enhanced property visibility, driving increase in inquiries.

Property Manager

MJ Peterson
03.2021 - 05.2022
  • Managed daily property operations, enhancing community relations
  • Streamlined vendor interactions for efficient services
  • Implemented and enforced leasing agreements
  • Directed property management with high maintenance standards
  • Analyzed market trends to align property offerings, increasing occupancy rates by 10%.
  • Ensured strict compliance with all safety standards, maintaining perfect audits.
  • Fostered a collaborative team environment to enhance service delivery.
  • Enhanced record-keeping processes, ensuring accurate and timely reports.
  • Optimized budget allocation, reducing operational costs by 5%.

Property Manager

Clover Management
06.2019 - 08.2020
  • Implemented effective rent collection strategies, resulting in consistent monthly income
  • Executed eviction procedures in compliance with legal standards
  • Maintained detailed monthly variance reports to track financial performance
  • Coordinated with maintenance team to ensure timely unit repairs and upgrades.
  • Implemented tenant satisfaction initiatives, boosting renewal rates.
  • Boosted property value by overseeing renovations and market adjustments.
  • Analyzed market trends to align rental prices with current demand, maximizing profits.
  • Improved record-keeping protocols, ensuring compliance and accuracy.
  • Led community engagement programs to foster tenant loyalty.
  • Optimized property advertising strategies, boosting tenant acquisition by 20%.

Leasing Agent - Property Manager

Young Development
03.2018 - 06.2019
  • Managed rent collection, ensuring timely payments and minimizing arrears
  • Conducted property viewings, effectively showcasing apartments to potential tenants
  • Successfully executed evictions, adhering to legal guidelines
  • Managed apartment showings with attention to detail, ensuring high occupancy rates.
  • Supported team in all leasing activities, fostering a collaborative work environment.
  • Orchestrated seamless tenant move-ins and move-outs, boosting efficiency.
  • Elevated tenant retention through strategic relationship management.
  • Enhanced property management by coordinating meticulous apartment inspections.
  • Optimized rental pricing by analyzing comprehensive market data trends.

Education

Associate degree - Surgical Technology

Trocaire College
09.2017

Skills

  • Property operations management
  • Customer service excellence
  • Communication proficiency
  • Budgeting expertise and collections
  • Maintenance coordination and inspections
  • Problem-solving abilities in conflicts
  • Efficiency in organization
  • Meticulous attention to detail
  • Lease administration skills
  • Negotiation with vendors

Timeline

Property Manager

Blackfish Companies
07.2024 - 06.2025

Property Manager

UMH Properties
06.2022 - 12.2023

Property Manager

MJ Peterson
03.2021 - 05.2022

Property Manager

Clover Management
06.2019 - 08.2020

Leasing Agent - Property Manager

Young Development
03.2018 - 06.2019

Associate degree - Surgical Technology

Trocaire College

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