Kaitlin Harris
Seneca,SC
Summary
Highly motivated multifaceted professional with over 6 years of experience in fast paced customer service and supply chain environments. Posses exceptional social skills, and communication abilities. Pursues every opportunity to support the team and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Greenworld Coffee Farm
07.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Head Cashier / Customer Service Representative
Lowes
01.2023 - 07.2023
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Shift Leader / Retail Sales Associate
Mr. Kickerbocker
08.2022 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns immediately, and providing a welcoming store environment.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Logistics Specialist
US Navy
08.2017 - 08.2022
- Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.
- Evaluated potential risks in the supply chain, creating contingency plans to mitigate disruptions in critical operations.
- Provided training and development opportunities for sailors within the logistics department, fostering a culture of growth and continuous learning.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Education
Bachelor of Science - Business Management
Clemson University
Clemson, SC08.2025
Skills
- Team Work
- Time management
- Customer relations
- Problem Solving skills
- Critical thinking
- Conflict resolution
- Staff scheduling
- Goal oriented
Timeline
Barista
Greenworld Coffee Farm
07.2023 - 12.2023
Head Cashier / Customer Service Representative
Lowes
01.2023 - 07.2023
Shift Leader / Retail Sales Associate
Mr. Kickerbocker
08.2022 - 01.2023
Logistics Specialist
US Navy
08.2017 - 08.2022
Bachelor of Science - Business Management
Clemson University
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