Kaitlin Hill
Kansas City,MO
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
4
4
years of professional experience
Work History
Stylist Sales Associate
Maurice’s
Kansas City, MO
05.2023 - Current
- Increased sales through client education on merchandise, events, and upcoming promotions.
- Maintained store to exacting visual standards by building attractive displays and merchandising products.
- Maintained proper product presentation, located items for customers, and replenished store inventories.
- Processed accurate transactions, charge sends, and returns at POS stations.
- Remembered frequent customer names, sizes, and clothing preferences.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs.
- Answered incoming telephone calls to provide store, product, and service information.
- Adhered to company initiatives and achieved established goals.
- Meet store goals surrounding the sale of our store's credit cards.
- Completed monthly commissions by having personal styling sessions.
Volunteer
Friends of Parkville Animal Shelter
Kansas City, MO
03.2020 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe
- Helped with prep, set up, and breakdown of community and public events
- Cleaned and disinfected kennels and common areas to reduce the spread of illness from infected animals
- Monitored animals during group play sessions for signs of aggressive or fearful behavior
- Kept facility areas clean, neat and sanitized for optimal animal health and well-being
- Fed pets on schedule and with appropriate food for developmental or health requirements
- Monitored pets for signs of distress, injury and illness and coordinated caring responses
- Cuddled and snuggled, making pets feel safe and loved.
Sales Associate
Bed Bath & Beyond
Kansas City, MO
03.2022 - 04.2023
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products, and services information
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Collected payments and provided accurate change
- Worked with fellow sales team members to achieve group targets
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed trusting relationships with customers by making personal connections
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Built and maintained relationships with peers and upper management to drive team success
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Homeschooled
Kansas City, MO05.2022
Skills
- Cash Handling
- Teamwork and Collaboration
- Dispute Mediation
- Flexible Schedule
- Display Setup
- Merchandising
- Store Opening and Closing
- Client Relationship Building
- Client Retention Strategies
- Commission calculation
Timeline
Stylist Sales Associate
Maurice’s
05.2023 - Current
Sales Associate
Bed Bath & Beyond
03.2022 - 04.2023
Volunteer
Friends of Parkville Animal Shelter
03.2020 - Current
High School Diploma -
Homeschooled
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