Kaitlin Humphreys
Attica,IN
Summary
Adept at enhancing road safety and client satisfaction, I leveraged skills in traffic control management and exceptional customer service during my tenure at INDOT and Stylistics. My proactive approach led to significant improvements in operational efficiency and client loyalty, showcasing my ability to multitask and solve problems effectively.
Developed strong problem-solving and teamwork skills in demanding outdoor work environment. Successfully managed tasks requiring attention to detail and adherence to safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Highway Maintenance Worker; Contract Inspector
INDOT
Williamsport, IN
05.2017 - Current
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Demonstrated strong communication skills while collaborating with colleagues, supervisors, and external contractors on various projects.
- Enhanced road conditions through efficient pothole repair, guardrail installation, and pavement maintenance.
- Maintained accurate records of completed tasks, materials used, equipment maintenance schedules, and other relevant information for reporting purposes.
- Supported traffic flow management during construction projects by setting up proper signage and traffic control devices.
- Participated in training sessions to continuously develop skills related to highway maintenance best practices and equipment operation techniques.
- Repaired potholes and cracks in pavement, contributing to smoother and safer driving conditions.
- Conducted winter road maintenance, including salting and plowing, to prevent accidents and improve accessibility.
Hairstylist
Stylistics
Attica, IN
06.2017 - 03.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
Education
High School Diploma -
Seeger Memorial Highschool
West Lebanon, IN01-2012
Skills
- Work zone safety
- Traffic control management
- Verbal and written communication
- Safety procedures
- Snow and ice removal
- Teamwork
- Problem-solving
- Multitasking Abilities
- Self motivation
- Goal setting
Certification
- CPR/AED Certification
- Class B CDL
Timeline
Hairstylist
Stylistics
06.2017 - 03.2022
Highway Maintenance Worker; Contract Inspector
INDOT
05.2017 - Current
High School Diploma -
Seeger Memorial Highschool
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