Kaitlin Inman
Wilmington,NC
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Systems Access Specialist
New Hanover Regional Medical Center
07.2021 - 06.2022
- Issued all employee security identification badges.
- Monitored and adjusted security access.
- Issued access cards to authorized personnel to monitor access points.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
Administrative Assistant III
New Hanover Regional Medical Center
04.2017 - 07.2021
- Executed record filing system to improve document organization and management.
- Moitored supervisor's work calendar and scheduled appointments, and meetings.
- Oversaw employees work hours utilizing Work Force Management System.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Maintained staff directory and company policy handbook for Company Police Department.
- Organized weekly staff meetings and client appointments for staff teams.
- Entered new capital request utilizing Strata
- Manage department training and personnel files.
- Developed strategies to streamline and improve office procedures.
Police Dispatcher
New Hanover Regional Medical Center
05.2013 - 04.2017
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Operated telephone and radio equipment to receive requests and reports from police officers.
- Automated document flow by ensuring logbooks, accident and emergency reports were maintained with 100% accuracy.
- Reduce risks and emergency response issues by observing public safety field units.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Entered criminal records checks, driver's license numbers and logs.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Regional Manager
Electra Vapor
05.2012 - 04.2013
- Oversaw all administrative and recordkeeping functions.
- Managed personnel issues and implemented corrective actions.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Audited daily cash drops for both Jacksonville locations.
- Control inventory and perform cycle counts on a daily basis.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Education
GED -
Cape Fear Community College
Wilmington, NC03.2013
Skills
- Proficient in MS Office Suite including word, Excel, Power Point, Outlook
- Invoice Processing
- Filing and data archiving
- Office management
- Multi-line Telephone Systems
- Records management
- Meeting minutes
- Skilled in preparing and maintaining spreadsheets
- Report analysis
- Process optimization
- Organized and Detail-Oriented
- Database Search and Data Entry Skills
- Calm and Effective Under Pressure
Timeline
Systems Access Specialist
New Hanover Regional Medical Center
07.2021 - 06.2022
Administrative Assistant III
New Hanover Regional Medical Center
04.2017 - 07.2021
Police Dispatcher
New Hanover Regional Medical Center
05.2013 - 04.2017
Regional Manager
Electra Vapor
05.2012 - 04.2013
GED -
Cape Fear Community College
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