Kaitlin Jones
West Union,OH
Summary
Dynamic professional with experience as a Natural Resources Technician at the Ohio Department of Natural Resources, skilled in invasive species control and public relations. Proven ability to enhance operational efficiency and customer satisfaction through effective communication and attention to detail. Committed to ecological management and fostering positive community relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Natural Resources Technician 1
Ohio Department of Natural Resources
West Union, OH
08.2023 - Current
- Perform routine maintenance on equipment.
- Reduce invasive species populations through ecological management practices.
- Public relations.
- Maintaining trails and preserve entrances.
Owner/Operator
Kaitlin's Koffee LLC
Seaman, OH
07.2021 - 10.2023
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed and maintained relationships with suppliers to optimize inventory management.
- Enhanced marketing efforts through social media platforms, increasing brand visibility.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Crew Member
Crossroads Dairy Bar
Seaman, OH
02.2018 - 12.2020
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, handling transactions with accuracy and speed.
- Collaborated with team members to maintain cleanliness and organization of work areas, enhancing operational efficiency.
- Assisted in training new crew members on standard procedures and best practices for food safety.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Science - Biology
Shawnee State University
Portsmouth, OH05-2026
High School Diploma -
North Adams High School
01-2022
Associate of Science -
Southern State Community College
12-2021
Skills
- Plant identification
- Invasive species control
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Decision-making
- Interpersonal communication
- Public relations skills
- Trail maintenance
Certification
- CPR Certified
- Trail Emergency Trained
Timeline
Natural Resources Technician 1
Ohio Department of Natural Resources
08.2023 - Current
Owner/Operator
Kaitlin's Koffee LLC
07.2021 - 10.2023
Crew Member
Crossroads Dairy Bar
02.2018 - 12.2020
Bachelor of Science - Biology
Shawnee State University
High School Diploma -
North Adams High School
Associate of Science -
Southern State Community College