Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Raumaker

The Woodlands,Texas

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server

The Cheesecake Factory
04.2022 - 08.2023
  • Took accurate notes detailing customer orders
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Greeted and took care of customers
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Military Police Officer

U.S. Navy Active Duty
06.2020 - 11.2021
  • Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
  • Streamlined incident reporting for improved response times and increased overall safety.
  • Enhanced security protocols by conducting thorough inspections and implementing new procedures.
  • Responded swiftly to security incidents and effectively resolved security issues.

Barista

Hotel Eastlund
06.2021 - 09.2021
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
  • Used POS system to accurately enter orders and process payments.

Kitchen Hand

Mt Hammil Tap
08.2016 - 05.2020
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Monitored food temperatures and quality throughout shifts.
  • Followed food safety practices and sanitation guidelines.
  • Trained new staff on food preparation and safety procedures.

Veterinary Receptionist

Shannon Veterinary Clinic
09.2017 - 04.2020
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Entered data from pet records and office visits into computer system.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered owner animal health questions and advised on best care practices.

Education

Associate in Science (A.S.) -

Lone Star Community College
The Woodlands, TX
08.2024

Skills

  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Team Player
  • Opening and closing duties
  • Critical Thinking
  • Ability to Lift 30 Pounds
  • Age Verification
  • Flexible and Adaptable

Timeline

Server

The Cheesecake Factory
04.2022 - 08.2023

Barista

Hotel Eastlund
06.2021 - 09.2021

Military Police Officer

U.S. Navy Active Duty
06.2020 - 11.2021

Veterinary Receptionist

Shannon Veterinary Clinic
09.2017 - 04.2020

Kitchen Hand

Mt Hammil Tap
08.2016 - 05.2020

Associate in Science (A.S.) -

Lone Star Community College

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Kaitlin Raumaker