Kaitlin Jowers
Hudson,FL
Summary
Dynamic and dedicated professional with experience at Publix, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem resolution and efficient transaction processing. Skilled in data entry and critical thinking, consistently maintaining high standards in fast-paced environments. Committed to fostering a positive team atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patrol Deputy Trainee
Pasco Sheriffs Office
10.2024 - 07.2025
- Conducted routine patrols to ensure community safety and deter criminal activity.
- Responded promptly to emergency calls, providing assistance and coordinating with first responders.
- Enforced local laws and regulations through traffic stops and public engagement initiatives.
- Prepared detailed incident reports documenting observations, actions taken, and follow-up procedures.
- Completed detailed reports for each incident handled, ensuring accurate documentation for future reference or legal proceedings.
Front Service Clerk
Publix
05.2023 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Maintained cleanliness and organization of front service areas to ensure compliance with safety standards.
- Collaborated with team members to improve service delivery and reduce wait times during peak hours.
- Trained new clerks on operational procedures and customer service best practices, fostering a cohesive team environment.
- Enhanced customer satisfaction by providing efficient and accurate retail processing services.
- Organized and replenished merchandise on shelves to optimize product visibility and accessibility.
- Maintained stock levels by monitoring inventory, ensuring timely restocking of items.
Crew Member
Wendys
02.2023 - 05.2023
- Delivered exceptional customer service in high-volume fast-food environment.
- Operated kitchen equipment efficiently to prepare food items according to standards.
- Maintained cleanliness and organization of workstations to adhere to health regulations.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper funds available at all times.
- Monitored inventory levels, assisting in restocking shelves as needed for optimal sales support.
Education
No Degree - Forensic Science
Pasco-Hernando State College
New Port Richey, FLHigh School Diploma -
Wendell Krinn Technical High School
New Port Richey, FL06-2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Problem resolution
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- CPR
Timeline
Patrol Deputy Trainee
Pasco Sheriffs Office
10.2024 - 07.2025
Front Service Clerk
Publix
05.2023 - 10.2024
Crew Member
Wendys
02.2023 - 05.2023
No Degree - Forensic Science
Pasco-Hernando State College
High School Diploma -
Wendell Krinn Technical High School
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