Kaitlin Lech
Youngstown,NY
Summary
Experienced cashier with proven track record of exceptional customer service and efficient operation of cash registers. Skilled in accurately processing orders and ensuring prompt delivery to customers. Known for maintaining positive attitude while addressing customer inquiries and accommodating special requests. Strong communication skills enable effective interaction with clients, colleagues, management, and the public. Proficient in Adobe Photoshop, Microsoft Office, and social media platforms for enhanced productivity.
Overview
6
6
years of professional experience
Work History
Cashier
Tops
02.2020 - Current
- Communicate effectively with colleagues and customers
- Complete cash register sales in a fast-paced environment
- Assist customers in the self-checkout area
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Greeter
Aeropostale
09.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Communication and Media Studies
Niagara University
Niagara University, NY05.2025
Skills
- Photography
- IMovie
- Adobe Photoshop
- Wix
- Wordpress
- Social Media: Instagram, Twitter, TikTok, and LinkedIn
- Microsoft Office: Word, Excel, PowerPoint
- Editing audio on Garageband
- Work ethic and integrity
- Time management skills
Internship
Communications Intern-NU Athletics
August 2024-January 2025
- Attended multiple athletic games including Volleyball and Hockey
- Captured photos on a professional camera
- Controlled music during games
- Assisted in live tweeting
Languages
English
Native or Bilingual
Timeline
Cashier
Tops
02.2020 - Current
Cashier/Customer Greeter
Aeropostale
09.2019 - 11.2019
Bachelor of Arts - Communication and Media Studies
Niagara University
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