KAITLIN MARTIN
Huxley,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant
Stockyard Performance Chiropractic and Rehab
Ames, IA
05.2024 - Current
- Scheduled appointments and travel routes for staff members.
- Maintained positive working relationships with fellow staff and management.
- Assisted organizational efforts by filing, entering data, and answering phones.
General Manager
Sweet Caroline’s Kitchen & Cocktails
Ames, IA
08.2022 - Current
- Recruiting, hiring, and training all restaurant staff, including servers and hosts.
- Scheduling employees to ensure shifts have proper coverage.
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Addressed and resolved customer concerns.
- Completing necessary paperwork, such as sales, inventory, and staff attendance reports.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Office Assistant
Lazer Home Services
Ankeny, IA
05.2019 - 03.2021
- Provided administrative support to staff members, including copying and scanning documents, filing permits, and filing paperwork.
- Answered incoming calls professionally and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, emailed reports, and scanned documents to improve organizational workflow.
- Maintained accurate records of all bookings made, including contact information, dates, costs, and other relevant details.
- Maintained updated knowledge through continuing education and advanced training.
Assistant Manager
SunTan City
Des Moines, IA
02.2018 - 05.2019
- Generated reports and daily sales.
- Monitored and managed inventory levels.
- Managed a team of 2-4 employees on every shift.
- Greet clients and advise guests on special events and product promotions.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
Assistant Manager
Adventureland Park
Altoona, IA
01.2018 - 10.2018
- Answered customer’s questions and addressed problems or concerns.
- Offered direction and gave constructive feedback to motivate team members.
- Responsible for day-to-day management and direct supervision of 90+ lifeguards.
- Coordinated emergency response protocols in case of an accident or injury at the pool.
Education
High School Diploma -
Pleasantville High School
05-2017
Some College (No Degree) -
Des Moines Area Community College
Ankeny, IASkills
- Effective team player
- Strong communication
- Active listening
- Flexible and adaptable
- Excellent multi-tasker
- Schedule Management
- Team Leadership
References
References available upon request.
Timeline
Assistant
Stockyard Performance Chiropractic and Rehab
05.2024 - Current
General Manager
Sweet Caroline’s Kitchen & Cocktails
08.2022 - Current
Office Assistant
Lazer Home Services
05.2019 - 03.2021
Assistant Manager
SunTan City
02.2018 - 05.2019
Assistant Manager
Adventureland Park
01.2018 - 10.2018
High School Diploma -
Pleasantville High School
Some College (No Degree) -
Des Moines Area Community College
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