Kaitlin May

• Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
• Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
• Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
• Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
• Led and managed a team of 8 Account Executives, conducting regular meetings to mentor, guide, and train individuals to reach and exceed performance goals.
• Built upon processes, sales strategies, and play a key role in guiding the team through a year of business transformation, while supporting regional leadership with large scale initiatives.
• Managed and drove sales to a targeted list of clients and prospects including Colgate-Palmolive, Revlon, A+E Networks, Hearst, NBC, Fordham University to name a few.
• Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Implemented effective negotiation strategies, securing profitable contracts that aligned with company goals.
• Maintained thorough knowledge of product offerings, enabling confident recommendations tailored to individual client needs.
• Consistently exceeded sales quotas, contributing significantly to overall team performance and success.
• Managed high-stress situations professionally, maintaining composure while addressing urgent issues or conflicts effectively.
• Championed upselling initiatives throughout the organization to boost revenues from existing clientele.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Collaborated with team leadership, overseeing 6 Account Executives, assisted with training and mentorship, conducted skill building sessions, led team meetings, identified areas for improvement, and implemented tactics.
• Generated $1.1M+ in annual GM, 126% YoY growth.
• Generated $885,000+ in annual GM, 214% YoY growth.

• Identified, developed, and maintained a targeted list of 300+ clients, within enterprise, SMBs and agencies.

• Consistently completed a high volume of outbound activity and maintained a rigorous schedule of onsite/virtual meetings to solidify relationships, developed a deep understanding of client business challenges to identify solutions and drive sales.

• In the first 3 years, generated $365,000+ in average annual GM, achieving 145% average YoY growth.

• Orchestrated and executed marketing campaigns and media relations strategies for lifestyle, hospitality and service-based clients across Los Angeles and Las Vegas

• Built strong connections between clients’ external markets and targeted media, traditional and non-traditional, resulting in a 240% increase in media impressions and publicity value.

• Select clients: Caesars Palace Las Vegas, The Forum Shops, Santa Monica Pier, Third Street Promenade, Greystar Property Management

• Managed event logistics and booked production vendors, as well as managed photo-shoots, activations, runway shows and client events.

• Revamped social media strategic initiatives and created a content calendar for regular engagement with target audience increasing followers by 15%.

• Led pre-production meetings to align cross-functional teams on expectations, roles, and responsibilities during events.
• Coordinated logistics for multi-day conferences, creating detailed schedules and managing on-site operations.
• Managed a diverse team of event staff for seamless execution and positive attendee experiences.
• Developed and maintained budgets for multiple events, ensuring financial goals were met or exceeded.

• Implemented and modernized the Temple Owl Club’s communication strategy to more than 4,800 donors, produced all solicitations to constituents, including brochures, mail solicitations, email blasts and digital communication
• Oversaw event management, promotion and execution for regular and post-season events
• Developed strong relationships with Athletics contributors and prospects for cultivation, leading to 99% increase in fundraising revenue to the Annual Fund
• Developed the young alumni donor base resulting in a 10% increase in supporters
• Oversaw communication and solicitation to non-donor, season ticket holders which led to an 80% conversion to new donors