Kaitlin Morales
Addis,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Clerk
Turner Industries Group L.L.C. Personnel Office
03.2022 - Current
- Interacted with employees by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Scheduled any and all safety courses needed for employees to enter each individual jobsite.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Utilized office management software to record and track customer information.
Owner/Operator
Self-employeed
01.2013 - 03.2022
- Managed day-to-day business operations.
- Consulted with clients to assess needs and propose optimal solutions.
- Provided a safe and healthy environment for children newborn-12 years of age.
- Adhered to regulatory and policy changes through the state of Louisiana and made necessary adjustments to maintain overall success.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Handled any and all revenue and tax documents.
Bank Teller
Plaquemine Bank & Trust
10.2009 - 05.2011
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Removed mutilated currency from circulation.
- Turned in excess cash to maintain drawer security.
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05.2007
Skills
- Coordination
- Reading Comprehension
- Microsoft Windows
- Verbal and Writing Communication
- Test Proctoring
- Information Inputting
- Microsoft Outlook
- Microsoft Excel
- Customer Service
- Appointment Scheduling Software
Timeline
Clerk
Turner Industries Group L.L.C. Personnel Office
03.2022 - Current
Owner/Operator
Self-employeed
01.2013 - 03.2022
Bank Teller
Plaquemine Bank & Trust
10.2009 - 05.2011
High School Diploma -
Plaquemine Senior High School
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