Kaitlin Neel
NJ
Summary
Personable and motivated with ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
3
3
years of professional experience
Work History
Shift Leader
Auntie Annes
09.2021 - Current
- Greeted over 100 customers per shift and accommodated their requests
- Prepared and baked pretzels, ensuring high-quality standards were met
- Maintained cleanliness and organization of the store
- Operated POS systems, processed transactions, and balanced the cash registers at the end of shifts
- Completed cash and credit card transactions accurately using POS software.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Barista
Starbucks
03.2023 - 07.2023
Barista
Starbucks
09.2023 - 04.2024
- Worked effectively with team members to maintain smooth operations during peak hours
- Quickly adapted to changes in customer volume and store demands, taking on various roles as needed
- Delivered friendly and prompt service to customers, ensuring a welcoming environment and maintaining customer connections
- Crafted a wide variety of beverages, adhering to Starbucks quality and presentation standards
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Sussex Tech
Georgetown, DE05.2023
Skills
- Hardworking
- Resourceful
- Accommodating
- Eager
- Flexible Schedule
- Works well as part of a team
- Strong work ethic and dependable
- Easily adaptable to change
- Cash Handling
References
Available Upon Request
Timeline
Barista
Starbucks
09.2023 - 04.2024
Barista
Starbucks
03.2023 - 07.2023
Shift Leader
Auntie Annes
09.2021 - Current
High School Diploma -
Sussex Tech
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