Kaitlin Portillo
York,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Safety Fleet Specialist
Stella May Contracting Inc
02.2023 - 12.2023
- Implemented and administrator of the software Samsara. Samsara is a software program designed to monitor fleet safety, vehicle violations, such as speed monitoring, traffic infractions, and at fault collisions by use of software and cameras installed in all company vehicles and equipment.
- Optimized fleet efficiency by implementing data-driven maintenance schedules and proactive vehicle management.
- Enhanced driver safety by conducting regular training sessions, maintaining strict adherence to safety protocols.
- Maintained accurate records of fleet inventory, ensuring all relevant documentation was up-to-date and easily accessible.
- Implemented a comprehensive preventive maintenance program that resulted in extended vehicle life and reduced downtime.
- Assisted in the development of company-wide policies regarding vehicle usage, driving guidelines, and employee accountability measures.
- Conducted regular audits of fleet operations to ensure compliance with local, state, and federal regulations.
- Monitored performance metrics for both vehicles and drivers, identifying areas requiring attention or intervention as needed.
- Developed customized reports on various aspects of fleet management for presentation at executive meetings or distribution among team members as required.
- Provided guidance on matters related to licensing requirements or regulatory compliance for drivers operating within the fleet.
- Coordinated with human resources departments on matters related to driver hiring and retention, ensuring a qualified and reliable workforce was always available for deployment as needed.
- Monitored progress of tasks to provide feedback for improvement.
- Administrator of the company's fuel card program. Duties included but were not limited to monitoring the company's fuel usage through generating reports through data entry. In addition to ordering and maintaining the fuel cards for the fleet.
Gas Operations Administrator
Stella May Contracting
01.2022 - 02.2023
- Streamlined operations by implementing efficient processes and procedures for administrative tasks.
- Increased productivity with organized and effective scheduling, task allocation, and resource management.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Assisted in the development of strategic plans for business growth while maintaining a focus on operational efficiency.
- Oversaw facility maintenance projects, coordinating with contractors to ensure timely completion within budgetary guidelines.
- Provided answers to customer questions via phone and email.
- Tracked company equipment, tools and technology to manage inventory.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Facilitated smooth handover of completed projects to clients, addressing any concerns promptly and professionally.
- Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes or future reference.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Bakery Manager
Weis Markets Inc
03.2018 - 12.2021
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Handled staff scheduling, ensuring adequate coverage during peak times.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
- Established performance metrics to evaluate staff productivity accurately while identifying areas for improvement or additional training needs.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Managed all baking operations professionally and handled all problems confidently.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
High School Diploma -
South Carroll High School
Sykesville, MD06.2011
Skills
- Problem Solving Aptitude
- Fleet Performance Analysis
- Asset Tracking Competence
- Fleet Software Utilization
- Attention to Detail
- Positive Attitude
- Time Management Abilities
- Records Maintenance
- Computer Skills
- Customer Relations
Timeline
Safety Fleet Specialist
Stella May Contracting Inc
02.2023 - 12.2023
Gas Operations Administrator
Stella May Contracting
01.2022 - 02.2023
Bakery Manager
Weis Markets Inc
03.2018 - 12.2021
High School Diploma -
South Carroll High School
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