Kaitlin Poulin
Hartford
Summary
Reliable professional with extensive experience in machine operation and customer service. Known for exceptional teamwork and communication skills, contributing to workflow efficiency and maintaining high safety standards in all operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Cutter Operator/Machine Operator
Multi Fab/Nova
Menomonee Falls, WI
04.2025 - Current
- Monitored production processes, identifying and resolving issues to maintain workflow efficiency.
- Achieved consistent high-quality cuts with attention to detail in alignment, measurements, and adjustments.
- Delivered timely completion of projects through effective time management and coordination with team members.
- Optimized resource utilization by adjusting cut settings based on material specifications to minimize waste generation.
- Read work order and verified required pre-fabrication work.
- Operated cutting machine according to all safety protocols.
- Kept work areas organized, clean and free of safety hazards.
- Sharpened and changed blades per set schedule to prevent quality decay.
Set up
Vintage Rentals
Milwaukee, WI
03.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Server/Set up
Ball N' Biscuit Catering
Milwaukee, WI
03.2015 - Current
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Strengthened the venue's reputation for excellent service through consistently positive feedback from clients and their guests.
- Managed unexpected situations calmly and professionally, maintaining a positive atmosphere for both guests and fellow staff members.
- Assisted in the creation of memorable moments for couples by executing flawless service throughout their special day.
- Supported efficient breakdown of events by promptly clearing tables, packing up décor items, and preparing the space for future functions.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained clean and safe work environment.
Server/Phone
Vince's Pizza & Restaurant
Beloit, WI
01.2015 - 03.2018
- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
MATC
Milwaukee, WI 11-2016
Skills
- Workplace safety
- Machine operation
- Deadline oriented
- Production scheduling
- Teamwork
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Industrial safety
- Relationship building
- Computer literacy
- Professionalism
Languages
English
Timeline
Cutter Operator/Machine Operator
Multi Fab/Nova
04.2025 - Current
Set up
Vintage Rentals
03.2018 - Current
Server/Set up
Ball N' Biscuit Catering
03.2015 - Current
Server/Phone
Vince's Pizza & Restaurant
01.2015 - 03.2018
High School Diploma -
MATC