Kaitlin Rust

• Managed office operations, including tasks and projects, coordinated scheduling, performed essential functions for managing work flow, warehouse oversight and direction, and shipment tracking, and documentation processing in the Syspro ERP system
• Demonstrated initiative and multi-functionality in other roles where needed, such as assisting in creating and executing purchase orders, managing inventory, and performing critically supportive administrative duties with attention to detail and timeliness to maintain organization and function within the office.

• Managing client base to ensure satisfaction and renewal, providing technical support on-sight, consults based on initiatives, individual data analysis on a sales and technical standpoint, experience with integration with multiple platforms and CRMs (SalesForce native), leading company-wide or team-wide calls to address questions, issues, consultations to further along goals, and maintaining comfortable relationships with clients.

Answered phones quickly, held calls with multiple clients at once, transmitted information into documents, schedules, and tax preparers, organized and scanned files, mailed tax returns, learned new computer programs, and assisted clients with issues regarding tax preparations

• Initiated calls and wrote emails to owners of local and corporate businesses and organizations regarding partnerships with our company, maintained relationships with employees and owners of businesses, data entry, assisted with office tasks and assignments.

• Taught children ages 5 to 13 theater, singing, and multiple styles of dance; organized lessons; memorized exercises and routines; offered children individual assistance before and after classes; organized performances.