Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Sholar

Vidalia,LA

Summary

Dynamic and adaptable professional with a strong work ethic and exceptional customer service skills, honed at Magnolia Grill. Proven ability to engage guests and resolve issues swiftly, enhancing satisfaction. Experienced in cash handling and POS operation, consistently delivering high-quality service in fast-paced environments. Committed to fostering teamwork and achieving sales goals.

Pursuing full-time role that presents professional challenges, opportunities and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Magnolia Grill
10.2015 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Key Holder/Budtender

Starbuds
10.2023 - 05.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Engaged with patients to build rapport and promote long-term loyalty for increased sales.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Monitored and reported on sales trends, providing valuable insights for inventory management.

Online Sales Promoter/Social Media Marketer

Natchez Powersports
04.2023 - 07.2023
  • Managed multiple projects simultaneously while adhering to deadlines and maintaining a high level of attention to detail in all tasks completed.
  • Developed creative email marketing campaigns that drove customer engagement and led to increased sales conversions.
  • Utilized social media platforms effectively for promoting products, generating interest, and increasing overall reach.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.
  • Educated customers on product features and answered questions regarding product use.

Wedding Server/Banquet Server/Fine Dining Server

Dunleith Historic Inn
05.2021 - 06.2023
  • Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
  • Fostered an atmosphere of teamwork among colleagues by maintaining open communication and offering assistance whenever needed.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.
  • Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.

Education

Miss-Lou Christian Academy
Ferriday, LA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Service prioritization
  • Point of sale operation
  • Multitasking and organization
  • Calm demeanor
  • Positive guest interactions
  • Adaptable and flexible
  • Multitasking
  • Cool under pressure

Timeline

Key Holder/Budtender

Starbuds
10.2023 - 05.2024

Online Sales Promoter/Social Media Marketer

Natchez Powersports
04.2023 - 07.2023

Wedding Server/Banquet Server/Fine Dining Server

Dunleith Historic Inn
05.2021 - 06.2023

Server/Bartender

Magnolia Grill
10.2015 - 08.2025

Miss-Lou Christian Academy

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