Kaitlin Silva
Weslaco,TX
Summary
I am seeking an opportunity in the customer relations industry where I can continue developing my communication and customer service skills, build confidence in professional interactions, and gain valuable hands-on experience. I am looking for a long-term career path that will allow me to grow within the industry, contribute to team success, and achieve my personal and professional goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Dennys
Weslaco, TX
12.2022 - 04.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Handled cash payments and reconciled daily transactions accurately.
Cashier
Khans Grill
Weslaco, TX
11.2021 - 06.2022
- Handled cash, credit, and digital payments with attention to detail.
- Maintained cleanliness and organization of checkout area.
Call Agent
ACT Call Center
Harlingen, TX
06.2020 - 03.2021
- Assisted in inbound calls for helping customers with their mortgages, balances, general questions, etc.
Education
Dental Assistant -
South Texas Vocational Technical Institute
Weslaco, TX05.2024
General Education -
Weslaco High School
Weslaco, TX05.2019
Skills
- Chairside assisting duties
- Skilled in sterilization using an autoclave/ultrasonic
- Treatment room setup and breakdown
- Prepare or dispose of local anesthetic
- Knowledge of dental impressions and model trimming
- Measurement of patient vital signs, including blood pressure, pulse, respiration, and temperature
Certification
- HIPAA, 05/01/24
- CPR Certification, 05/01/24
Timeline
Hostess
Dennys
12.2022 - 04.2023
Cashier
Khans Grill
11.2021 - 06.2022
Call Agent
ACT Call Center
06.2020 - 03.2021
Dental Assistant -
South Texas Vocational Technical Institute
General Education -
Weslaco High School