Summary
Overview
Work History
Education
Skills
Community Engagement
Timeline
Generic

Kaitlin Snippen

Missoula,MT

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Experienced in difficult problem-solving conditions, with a proclivity towards personally ensuring absolute customer satisfaction and fortitude. Committed to maintaining professional relationships to increase profitability and drive business results, while maintaining friendly and pleasant inter-personal relationships. Able to stay calm in serious situations and make strong, situationally relevant decisions, ensuring the safety of others.

Overview

3
3
years of professional experience

Work History

Cannabis Trimmer and Packager

Groove Solventless
11.2023 - Current
  • Uses hand tools to complete delicate work, while ensuring quality product and minimal waste content.
  • Provides consistent quality work and presentation.

Janitorial Staff Member

Logjam Presents
06.2022 - 10.2023
  • Kept building spaces premises clean inside and outside. Operated and maintained various machinery.
  • Moved furniture for cleaning and set up for special events.
  • Supervised supplies in inventory and submitted reorder requests.

Direct Care Staff Member

The Poverello Center
12.2021 - 06.2022
  • Completed daily check-in and health screening with residents; Provided clients with a consistently patient and compassionate attitude.
  • Assisted clients in meeting daily needs, such as providing meals and accommodating dietary restrictions.
  • Calmly responded to crisis or emergency situations; experienced in speaking to emergency personnel.

Delivery Driver, PM Packer

Le Petit Outre
09.2020 - 07.2021
  • Fulfilled orders and accurately packed them; maintained clean work environment.
  • Completed online PM deliveries with the most efficient routes, and interacted with restaurant/store accounts and customers

Education

High School Diploma -

Joseph A. Craig High School
Janesville, WI
06.2019

Skills

  • Client Assessment/Resource Referral, Empathetic Care and Listening
  • Conflict Deescalation/Creative Problem Solving
  • Acute Attention to Details, Quality Control
  • Cleaning/Event Preparation
  • Drawing and Visual Arts
  • Intermediate Spanish

Community Engagement

  • Humane Society of Rock County
  • The Poverello Center of Missoula
  • Food Bank of Missoula
  • YMCA of Rock County
  • Soup Kitchens of Rock County


Timeline

Cannabis Trimmer and Packager

Groove Solventless
11.2023 - Current

Janitorial Staff Member

Logjam Presents
06.2022 - 10.2023

Direct Care Staff Member

The Poverello Center
12.2021 - 06.2022

Delivery Driver, PM Packer

Le Petit Outre
09.2020 - 07.2021

High School Diploma -

Joseph A. Craig High School

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Kaitlin Snippen