Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Kaitlin Sugar

Fallon,NV

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Dottys Casino

Nrsi
12.2023 - Current


  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Used POS system to input customer orders and swipe credit and debit cards.
  • Processed payments and accurately made change using POS system and cash registers.
  • Utilized POS System to enter customer transactions and accurately record all sales.

Bartender

Owl Club
08.2020 - 11.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Laborer

Lil Sonny’s Sign Shop
04.2017 - 08.2018
  • Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
  • Enhanced team productivity by effectively coordinating tasks and managing resources for sign installation projects.
  • Ensured timely completion of projects with meticulous planning and scheduling of sign installations.
  • Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
  • Optimized workflow efficiency by troubleshooting issues and implementing corrective actions in the installation process.
  • Enhanced brand visibility by designing eye-catching marketing materials and promotional campaigns.
  • Collaborated with clients to create visually appealing designs for print and digital media, meeting project deadlines and maintaining client satisfaction.

  • Maintained a clean and organized work area, optimizing workflow for increased productivity.
  • Developed custom illustrations and graphics tailored to client specifications, ensuring their satisfaction and repeat business.

Auto Body Work

Two Gunz Custom Automotive
04.2017 - 08.2018
  • Enhanced vehicle appearance by expertly applying paint and performing color matching tasks.
  • Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
  • Reduced rework rate with meticulous attention to detail in all painting processes.
  • Collaborated with team members to complete complex custom paint jobs on time and within budget.
  • Improved customer satisfaction scores through exceptional workmanship and consistent delivery of high-quality results.
  • Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
  • Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
  • Delivered professional service with timely completion of touch-up requests and warranty repairs.
  • Preserved company reputation for excellence by consistently delivering outstanding results in auto body painting projects.
  • Streamlined workflow with effective organization of tools, materials, and workspace for optimal efficiency during painting operations.
  • Maintained equipment functionality with regular inspections, disassemblies and cleaning of component parts.
  • Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
  • Mixed colors to create required hues and appropriately mixed thinners.
  • Assisted denting personnel with taking out dents and sags to achieve smooth surface.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Met exacting tolerances when sanding and sealing final finishes.
  • Operated hand-held spray guns and automated spray paint.
  • Performed buffing and finishing duties at end of each paint job.
  • Elevated customer experience with friendly consultations, accurate quotes, and reliable communication throughout the repair process.
  • Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.

Owner Operator

Blue Diamond Mines
04.2013 - 07.2015
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
  • Improved fuel efficiency by monitoring equipment usage and implementing energy-saving techniques during operation.
  • Supported environmental initiatives by adhering to best practices in erosion control, sediment management, and stormwater runoff prevention during operations.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
  • Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Enhanced workplace safety by conducting thorough OSHA compliance inspections and verifications.
  • Reduced accident rates through diligent hazard identification and effective risk mitigation strategies.
  • Streamlined OSHA recordkeeping processes, ensuring accurate documentation of all incidents and near misses.
  • Developed customized employee training programs to enhance understanding of OSHA requirements and promote safe work practices.
  • Evaluated effectiveness of existing safety protocols, recommending necessary updates to minimize potential hazards.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.

Skills

  • Power Tool Operation
  • Hand-Tool Proficiency
  • Quality Control Standards
  • Mechanical Aptitude
  • Stress Tolerance
  • Organizational Abilities
  • Adaptability and Flexibility
  • Leadership Qualities
  • Time Management Proficiency
  • Hazard Identification Abilities
  • Fall Protection Awareness
  • Computer Literacy
  • Personal Protective Equipment Usage
  • First Aid Certification
  • Equipment Maintenance Mastery
  • Teamwork and Collaboration
  • Emergency Response Preparedness
  • Decision Making Abilities
  • Tools and Mechanical Equipment
  • Equipment Maintenance
  • Heavy Lifting
  • Surface Preparation
  • Material Selection
  • Detail-oriented painting
  • Spray gun handling
  • Customer service
  • Protective coating application
  • Equipment maintenance
  • Paint application
  • Expert color matching
  • Advanced spray techniques
  • Proper paint mixing
  • Airbrush control
  • Automated Paint Mixing
  • Painting Procedures
  • Color Coordination
  • Damage Assessment
  • Vehicle Preparation
  • Parts Reassembling
  • Color Matching

Certification

OSHA MSHA

Languages

Spanish
Limited Working

Timeline

Dottys Casino

Nrsi
12.2023 - Current

Bartender

Owl Club
08.2020 - 11.2023

Laborer

Lil Sonny’s Sign Shop
04.2017 - 08.2018

Auto Body Work

Two Gunz Custom Automotive
04.2017 - 08.2018

Owner Operator

Blue Diamond Mines
04.2013 - 07.2015

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Kaitlin Sugar