Kaitlin Swendrick

-Manually enter coded reports into Imagine Software

-Import paper report to Laserfiche software for coding

-Manually pull missing reports from patients electronic medical record

-Maintain a high level of accuracy and production numbers

-Work ZOHO tickets

-Make SPECS for paper reports

-Search and map Referring doctors for billing process

-Enhanced revenue cycle management through timely and accurate charge entry for medical procedures and services.

-Maintained strict adherence to HIPAA regulations, protecting patient privacy and ensuring the confidentiality of sensitive information .

-Promoted a positive work environment, fostering open communication between team members to resolve complex billing issues

-Assisted in training new employees on charge entry procedures, promoting best practices for efficient workflow management.

-Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.

-Coordinated substitute teacher placements to minimize disruptions in classroom instruction.

-Assisted in creating a safe learning environment for students by monitoring visitor access during daytime hours.

-Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.

-Ensured timely distribution of important announcements to staff members through email or printed memos.

-Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.

-Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.

-Improved office efficiency by streamlining administrative processes and implementing digital filing systems.

-Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

-Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

-Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

-Ensured accurate record-keeping with diligent data entry and database management for vital company information.

-Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

-Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

-Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions

-Entered and Distributed weekly payroll

-Assisted on special project

-Deposited and reconciled incoming checks