Kaitlin Tanney
Portola ,IN
Summary
Proactive and detail-oriented professional with experience at Eastern Plumas Health Care, adept in emergency response and patient care. Demonstrated ability to provide exceptional customer service and handle high-pressure situations with composure. Skilled in CPR/AED and possesses strong multitasking abilities, ensuring safety and efficiency in critical environments.
Overview
1
1
Certification
Work History
Emergency Technician
Eastern Plumas Health Care
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Receptionist
Plumas Rural Services
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Security Officer
Securitas
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
West Valley High School
Hemet, CA06.2009
Skills
- Vital signs monitoring
- Basic patient care
- 12-lead EKG monitoring
- Measuring and monitoring vitals
- CPR
- Patient transport
- Taking and tracking vital signs
- Teamwork
- Attention to detail
- Multitasking
- Excellent communication
- CPR certification
- Certified in CPR/AED
- Patient lifting
- Medical equipment usage
- Self motivation
- Conflict resolution
Certification
CPR certification
Timeline
Emergency Technician
Eastern Plumas Health Care
Receptionist
Plumas Rural Services
Security Officer
Securitas
High School Diploma -
West Valley High School