Kaitlin Thomas

• Managed daily schedules and activities

• Organized outings for recreational purposes as well as opportunities for learning through exploration

• Arranged playdates between multiple families' children promoting socialization skills among kids

• Demonstrated flexibility in working hours to accommodate the needs of busy parents or unexpected changes in schedules

• Supervised group play to ensure safe and positive interactions among dogs of various sizes and temperaments.
• Engaged dogs to promote socialization, enrichment, and exercise.
• Maintained a clean and hazard-free play environment, following safety protocols and sanitation standards.
• Built strong relationships with clients by providing personalized updates, understanding their dogs’ needs, and fostering trust.

• Assisted brides in selecting wedding gowns, accessories, and bridal party attire based on their preferences and style

• Achieved monthly sales targets by effectively upselling bridal accessories

• Demonstrated excellent organizational skills when managing multiple appointments simultaneously

• Assisted in the coordination of bridal gown fittings for large groups such as bridesmaids or family members

• Responsible for the curation of a monthly activity calendar placing special emphasis on creativity, time management, organization and community outreach
• Produced weekly and special event fliers as well as a weekly PowerPoint presentation for all information pertaining to the community
• Participated in community outreach through offsite events like conventions, conferences and Town Hall meetings
• Created and lead classes and activities for residents
• Served as a point of contact for residents to voice comments, questions and concerns
• Built a community of contacts from speakers and entertainers to student volunteers

• Organized and lead walks and hikes throughout the San Francisco Bay Area
• Provided transportation of client's dogs
• Assisted in feeding, grooming and administration of medication upon request

• Responsible for the safety and supervision of large groups of dogs within a kennel free dog daycare/boarding facility
• Lead off-site walks and hikes
• Provided transportation of client's dogs
• Assisted in feeding, grooming and administration of medication
• Maintained cleanliness of facilities

• Made qualities cups of coffee tailored to each individual customers' request
• Maintained knowledge of drink recipes as well as food prep procedures
• Assisted in the cleaning of the facility including but not limited to taking out trash, stocking and maintaining a clean work station
• Interacted with customers and co-workers in a fun, lively and often fast paced environment

• Developed technical mastery of all Standard Operating Procedures in the area of Problem Solving
• Responsible for the on-going training and supervision of fellow Problem Solvers
• Assisted in the development and implementation of current Problem Solve procedures
• Successful in planning, organizing and coordinating activities

• Demonstrated knowledge and educated clients about products and services while taking into consideration the needs of each pet
• Promoted sales and customer service though daily interactions focused on building relationships of mutual trust
• Maintained quality assurance and handled any arising complaints or concerns with sensitivity