Kaitlin Thompson
Burlingame,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Admissions Counselor
Helping Hands Humane Society
12.2023 - 02.2024
- Oversee the admission of all animals to shelter; obtain and record necessary information from customer;
vaccinate, weigh and age animal; input animal information into software and produce identification card
for each animal. - Assist in the euthanasia process as needed
- Communicate any concerns or changes in animal behavior or health in a timely manner to coworkers,
supervisors or other departments - Provide exceptional customer service when interacting with the public; resolve customer issues and
concerns; refer unresolved grievances to Director of Animal Welfare
Barista
7 Brew Coffee
03.2023 - 11.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Followed exact recipes for mixing and preparing beverage and food items.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Bookkeeper
Thompson Ranch
09.2019 - 10.2023
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Posted daily receipts and payments in accordance with corporate protocols.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Analyzed financial data to assist in budget creation and forecasting.
Physical Laborer
Thompson Ranch
09.2019 - 10.2023
- Prepared job sites by removing debris and setting up materials and tools.
- Loaded and unloaded materials onto trucks and trailers.
- Performed general housekeeping and cleaning tasks.
- Operated machinery during the harvest season.
Waitress
Blind Tiger Brewing Company
08.2022 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
Education
No Degree - Pre-Physical Therapy
Allen Community College
Iola, KSNo Degree - Athletic Training And Rehabilitation
Kansas State University
Manhattan, KS High School Diploma -
Burlingame High School
Burlingame, KS 05.2021
Skills
- Relationship Development
- Problem-Solving
- Conflict Management
- Records Maintenance
- Multitasking
- Supervision and leadership
Timeline
Admissions Counselor
Helping Hands Humane Society
12.2023 - 02.2024
Barista
7 Brew Coffee
03.2023 - 11.2023
Waitress
Blind Tiger Brewing Company
08.2022 - 12.2022
Bookkeeper
Thompson Ranch
09.2019 - 10.2023
Physical Laborer
Thompson Ranch
09.2019 - 10.2023
No Degree - Pre-Physical Therapy
Allen Community College
No Degree - Athletic Training And Rehabilitation
Kansas State University
High School Diploma -
Burlingame High School
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