Kaitlin Tollefson
Kuna,ID
Summary
Dynamic, customer-focused professional thriving in fast-paced environments with specialization in General Merchandise, Health and Beauty Care (GMHBC), and Grocery. Experienced in adapting to hybrid work settings post-pandemic, demonstrating strong self-starter capabilities and effective time management skills. Proven ability to maintain positive personal and professional relationships while delivering exceptional verbal, social, and interpersonal communication. Committed to driving results and enhancing customer satisfaction through a proactive approach to challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Key Account Manager
Advantage Solutions
04.2025 - Current
- Maintain built relationships with Albertsons, WinCo, AFS and URM.
- Assist in AIC with Schematic / Planogram resets and NICIs.
- Work with distributors such a Direct, KeHE (natural specialty), L&R and Navajo (previously trial & travel)
- Collaborate with clients to develop strategic plans to accomplish the business goals.
- Work with retailer associates, buyers, category managers, replenishment managers, on Headquarter calls to implement programs.
- Own the relationship with clients.
- Make decisions regarding spending of client trade funds to drive increased sales, and will sign, implement, and execute contracts on clients’ behalf.
- Work closely with Customer Managers and order entry, claims, category management, schematics and retail associates.
- Pioneering New clients.
- Building / presenting new item decks & promotional stories.
Associate Business Development Manager
Advantage Solutions
05.2022 - 05.2025
- Maintain relationships with major retailers; Albertsons, WINCO, URM and AFS.
- Utilize industry standard systems to maintain data integrity and audit financial budget forecasts.
- Working in Albertsons Innovation Center (AIC) resetting shelf schematics / promotional planograms for National Catecory Directors and Assitant Category managers.
- Support new team members for Advantage to learn systems, retailers and CPGs
- Build and Present promotional decks to retailers.
- Exceeds expectations on meeting deadlines with high level of accuracy
- Proficient in Outlook, Teams, Excel, Power Point, Word, and One drive.
Business Data Analyst
Advantage Solutions
04.2021 - 05.2022
- Effective in facilitating competing demands between retailer and manufacturer Support-Unilever (Dove, Degree, Best Foods, Lipton etc) Revlon, Mitchum, Colorsilk, Sinful Nail, Hempz, 3M, Blistex, and Bayer.
- Onboard new Consumer Product Good companies (CPGs) to retailer policies, systems and promotional planning.
- Launch CPG innovation getting to shelf in relationship to retailer reset schedule.
- Support rebranded item updates in system to retain product history.
- Meet promotional deadlines across both companies needs for every day and peak season.
- Validate CPG promotional allowances/incentives to drive retailer purchases.
- Support post audit promotional activities to balance against budgets.
Business Financial Administrator
Advantage Solutions
02.2019 - 04.2021
- Interact with major retailers; Albertsons, WINCO, Associated Food Stores, URM.
- Build promotional contracts, manage monthly promotional calendar, set up items, and update costs and product attributes.
- Proficient in each CPG databases accessing:
- Item information; pack/size, conversion factors, case/item weights, pallet ti-hi.
Direct Support Professional
SL Start
04.2015 - 03.2019
- Responsible for physical/mental/developmentally disabled individuals to grow their life skills.
- Organize and implement plans for individuals to achieve greater independence and community integration.
- Develop a rapport with individuals and cultivate safe supportive relationship.
- In charge of completing all daily, weekly, monthly records, casework notes, administrative paperwork and medical records in an accurate, professional, and timely manner.
- Responsible for administering, inventory, and disposal of medications.
- Biohazard, First Aid, and CPR trained, Med Certified through College of Western Idaho.
Education
High school -
Kuna High School
Kuna, ID06.2012
Skills
- Vendor management (6 years)
- Sales negotiation (6 years)
- Discretion & Personal Integrity
- Microsoft Word (10 years)
- Negotiation
- Sales (10 years)
- CRM system proficiency (1 year)
- Time management
- Microsoft Office (10 years)
- Relationship selling (4 years)
- B2B sales
- Presentation skills
- Customer service
- Contracts
- Inventory management (4 years)
- Appointment scheduling
- Power BI
- Office experience (6 years)
- Product presentation (5 years)
- Attention to detail
- Marketing
- Teamwork (10 years)
Certification
Driver's License
Languages
English - Fluent
Timeline
Key Account Manager
Advantage Solutions
04.2025 - Current
Associate Business Development Manager
Advantage Solutions
05.2022 - 05.2025
Business Data Analyst
Advantage Solutions
04.2021 - 05.2022
Business Financial Administrator
Advantage Solutions
02.2019 - 04.2021
Direct Support Professional
SL Start
04.2015 - 03.2019
High school -
Kuna High School
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