Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kaitlin Tully

Coos Bay,OR

Overview

10
10
years of professional experience
1
1
Certification

Work History

CMS Editor/Web Content Manager

RCU
AlUla, Saudi Arabia (Remote)
12.2023 - 03.2025
  • Coordinated with internal departments to ensure timely delivery of content updates.
  • Edited existing content for accuracy, clarity, grammar, and style.
  • Monitored user feedback on webpages and implemented changes based on insights.
  • Collaborated with designers to create visually appealing, SEO-optimized webpages.
  • Established editorial guidelines to maintain consistency across all digital content.
  • Conducted periodic website reviews to ensure up-to-date information and functionality.
  • Managed the production of diverse web content, including text, images, and videos.
  • Performed quality assurance checks prior to launching new pages or features.

Date Entry/Personal Assistant

Duckrow Financial Inc.
Douglasville, GA
02.2018 - 12.2020
  • Managed workflow processes related to document management tasks efficiently.
  • Inputted customer data into computer database accurately and quickly.
  • Reviewed source documents for completeness prior to entering them into the database.
  • Updated existing data records and deleted unnecessary files.
  • Performed basic administrative duties such as filing, copying, scanning.
  • Maintained accurate logs of all activities performed in the course of daily work.
  • Maintained confidentiality of sensitive information while entering data into system.

General Store Manager

Pizza Hut
Smyrna, GA
04.2017 - 11.2018
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained inventory by checking merchandise to determine levels.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained records of inventory, sales, and personnel activity.

Administrative Assistant

RaceTrac Petroleum Inc.
Smyrna, GA
08.2016 - 03.2017
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Composed correspondence, reports and meeting notes.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Teacher

Primrose Schools
Douglasville, GA
04.2015 - 08.2016
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.

Education

High School Diploma -

Cumberland Christian Academy
Smyrna, GA
05.2015

Skills

  • Content management
  • Quality assurance
  • Customer relationship management
  • Project management
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Document proofreading
  • Managing site-wide content
  • SEO optimization
  • Data entry
  • Document management
  • Training & Development
  • Exceptional customer service
  • Inventory management skills
  • Digital literacy

Certification

  • Food Safety Certified - since 2014
  • Proficient in Microsoft Suite
  • Proficient in Adobe Content Management System
  • Proficient in Kentico Content Management System
  • Proficient in multiple POS systems

References

  • Carla King (Former supervisor and mentor) - 404-281-4222
  • Lorraine Villanueva (Former supervisor) - 678-462-1485
  • Alexandros M Papakyriacou (Former supervisor) - a.papakyriacou@rcu.gov.sa

Timeline

CMS Editor/Web Content Manager

RCU
12.2023 - 03.2025

Date Entry/Personal Assistant

Duckrow Financial Inc.
02.2018 - 12.2020

General Store Manager

Pizza Hut
04.2017 - 11.2018

Administrative Assistant

RaceTrac Petroleum Inc.
08.2016 - 03.2017

Teacher

Primrose Schools
04.2015 - 08.2016

High School Diploma -

Cumberland Christian Academy
Kaitlin Tully