Kaitlin Tully
Coos Bay,OR
Overview
10
10
years of professional experience
1
1
Certification
Work History
CMS Editor/Web Content Manager
RCU
AlUla, Saudi Arabia (Remote)
12.2023 - 03.2025
- Coordinated with internal departments to ensure timely delivery of content updates.
- Edited existing content for accuracy, clarity, grammar, and style.
- Monitored user feedback on webpages and implemented changes based on insights.
- Collaborated with designers to create visually appealing, SEO-optimized webpages.
- Established editorial guidelines to maintain consistency across all digital content.
- Conducted periodic website reviews to ensure up-to-date information and functionality.
- Managed the production of diverse web content, including text, images, and videos.
- Performed quality assurance checks prior to launching new pages or features.
Date Entry/Personal Assistant
Duckrow Financial Inc.
Douglasville, GA
02.2018 - 12.2020
- Managed workflow processes related to document management tasks efficiently.
- Inputted customer data into computer database accurately and quickly.
- Reviewed source documents for completeness prior to entering them into the database.
- Updated existing data records and deleted unnecessary files.
- Performed basic administrative duties such as filing, copying, scanning.
- Maintained accurate logs of all activities performed in the course of daily work.
- Maintained confidentiality of sensitive information while entering data into system.
General Store Manager
Pizza Hut
Smyrna, GA
04.2017 - 11.2018
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Coached and developed store associates through formal and informal interactions.
- Maintained inventory by checking merchandise to determine levels.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained records of inventory, sales, and personnel activity.
Administrative Assistant
RaceTrac Petroleum Inc.
Smyrna, GA
08.2016 - 03.2017
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Teacher
Primrose Schools
Douglasville, GA
04.2015 - 08.2016
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Supervised students throughout day, both in classroom and outside during breaks.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Education
High School Diploma -
Cumberland Christian Academy
Smyrna, GA05.2015
Skills
- Content management
- Quality assurance
- Customer relationship management
- Project management
- Team collaboration
- Attention to detail
- Effective communication
- Document proofreading
- Managing site-wide content
- SEO optimization
- Data entry
- Document management
- Training & Development
- Exceptional customer service
- Inventory management skills
- Digital literacy
Certification
- Food Safety Certified - since 2014
- Proficient in Microsoft Suite
- Proficient in Adobe Content Management System
- Proficient in Kentico Content Management System
- Proficient in multiple POS systems
References
- Carla King (Former supervisor and mentor) - 404-281-4222
- Lorraine Villanueva (Former supervisor) - 678-462-1485
- Alexandros M Papakyriacou (Former supervisor) - a.papakyriacou@rcu.gov.sa
Timeline
CMS Editor/Web Content Manager
RCU
12.2023 - 03.2025
Date Entry/Personal Assistant
Duckrow Financial Inc.
02.2018 - 12.2020
General Store Manager
Pizza Hut
04.2017 - 11.2018
Administrative Assistant
RaceTrac Petroleum Inc.
08.2016 - 03.2017
Teacher
Primrose Schools
04.2015 - 08.2016
High School Diploma -
Cumberland Christian Academy