Work Preference
Overview
Summary
Work History
Education
Skills
Certification
Languages
Timeline
certifications
OfficeManager
Kaitlin Wagner
Open To Work
Verified
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Kaitlin Wagner

Seattle,WA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeHotel Front Desk AgentBusiness Management SpecialistShelter MonitorOffice Assistant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemote
Location: Seattle, WA
Open to relocation: Yes

Minimum Desired Compensation

$23/hr

Overview

4
4

Certifications

12
12
years of professional experience

Summary

Dynamic professional eager to leverage a diverse skill set and educational background in a new career, ideally within an office or warehouse environment. Proficient in American Sign Language (ASL), advanced in Spanish, and fluent in Blackfeet, facilitating effective communication in multicultural settings. Experienced in managing office operations to ensure seamless workflow and promote team collaboration, consistently driving organizational goals forward. Committed to fostering a positive, team-oriented atmosphere while embracing new challenges and opportunities for growth, with hands-on experience in packing, shipping materials, and data entry.

Work History

Support assistant

Lake City Partners Ending Homelessness
Seattle, WA
01.2024 - 01.2025
  • Assisted women at a transitional housing shelter in applying for public assistance and housing, provided appropriate referrals when needed and kept daily shift logs, worked closely with case managers on client’s progress

Advocate for Homeless Native Americans

Chief Seattle Club
Seattle, WA
01.2023 - 01.2024
  • Enhanced resident access to housing and public assistance at Salmonberry Shelter by providing expert navigation of SNAP, TANF, ABD, and Medicaid/Medicare applications.
    Resolved conflicts effectively while applying trauma-informed care principles to support residents.
  • Monitored and enforced HIPAA regulations and ethical practices to safeguard client rights and privacy.
  • Applied active listening and conflict resolution strategies to navigate difficult client scenarios and foster a positive resolution.
  • Communicated client progress to case managers while establishing rapport to facilitate effective case management.
  • Facilitated organization and planning of community activities and meetings within shelter environment.
  • Executed life-saving techniques, including CPR and Narcan administration, in high-risk overdose situations.

Office Supervisor

Great Plains Insulation
Great Falls, MT
02.2016 - 07.2022
  • Oversaw daily office operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff, promoting a collaborative team environment..
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
  • Coordinated scheduling and resource allocation to optimize project timelines.
  • Managed inventory control systems, maintaining accurate stock levels for materials and supplies.
  • Maintained a clean, organized, and professional office environment to support maximum productivity.

Housekeeping and Laundry Attendant

Hampton Inn & Suites By Hilton
Great Falls, MT
2012 - 07.2014
  • Maintained cleanliness and organization in guest rooms and public areas, ensuring high standards of hygiene.
  • Responded promptly to guest requests regarding housekeeping services, enhancing overall guest satisfaction.
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Responded to requests from patrons for linens and toiletries.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.

Education

Bachelor of Science - health and human services

Ultimate Medical Academy
06-2027

High School Diploma -

Seattle Central College
Seattle, WA
06-2024

Skills

  • ASL fluent (American sign language)
  • Spanish (advanced)
  • Blackfeet Language (fluent)
  • Cultural awareness
  • Effective conflict resolution
  • Effective team management
  • HIPAA expertise
  • Skilled in Word, Excel, and PowerPoint
  • Strong organizational skills
  • Resilient in challenging environments
  • Multitasking and time management
  • Office management

Certification

  • CPR First Aid
  • Food Handlers
  • PCA (personal care attendant)
  • OSHA certified
  • Volunteer work

Languages

Spanish
Professional Working
American Sign Language
Full Professional
Blackfeet Tribal Language
Native or Bilingual

Timeline

Support assistant

Lake City Partners Ending Homelessness
01.2024 - 01.2025

Advocate for Homeless Native Americans

Chief Seattle Club
01.2023 - 01.2024

Office Supervisor

Great Plains Insulation
02.2016 - 07.2022

Housekeeping and Laundry Attendant

Hampton Inn & Suites By Hilton
2012 - 07.2014

Bachelor of Science - health and human services

Ultimate Medical Academy

High School Diploma -

Seattle Central College

certifications

  • Certified CPR, BLES and First Aid
  • Certified Food Handlers Card
  • OSHA Certified

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