Summary
Work History
Overview
Education
Timeline
Skills
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Kaitlin Walker

Fort Worth,TX

Summary

Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Motivated Cashier Team Lead with [Number] years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation.

Work History

Cashier Team Lead

Snappy Salads
Fort Worth, TX
11.2021 - 02.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.

Hostess for the Dallas Airport

Maggiano's Restaurant
Dallas, TX
03.2021 - 09.2021
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Server/Head Food Representative

Ridglea Country Club
Fort Worth, TX
05.2020 - 10.2020
  • Delivered quotes to customers for food products and services and input orders into.
  • Built, maintained and strengthened customer relationships with retail food stores within territory.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.

Overview

1
1
year of professional experience

Education

High School Diploma -

OD Wyatt
Fort Worth, TX
06.2019

Timeline

Cashier Team Lead

Snappy Salads
11.2021 - 02.2022

Hostess for the Dallas Airport

Maggiano's Restaurant
03.2021 - 09.2021

Server/Head Food Representative

Ridglea Country Club
05.2020 - 10.2020

High School Diploma -

OD Wyatt

Skills

  • Price Identification
  • Payment Processing
  • Merchandise Packaging
  • Customer Relations
  • punctual and able to work during stressful situation
  • Relationship Building

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Kaitlin Walker