Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Kaitlin Webb

Clifton Forge,VA

Summary

Dynamic Assistant Manager at Diva Room with a proven track record in enhancing customer satisfaction and driving repeat business through exceptional service. Skilled in cash management and effective team leadership, I excel in strategic goal setting and analytical problem-solving, ensuring operational excellence and a positive client experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Diva Room
07.2025 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.

Lawncare Maintenance Worker

Department of Corrections
03.2022 - 07.2025
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Maintained gardening tools by replacing blades and fluids.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.

Education

GED -

Department of Corrections
Chesterfirld,Va
03-2022

Skills

  • Collaborative teamwork
  • Effective team leadership
  • Effective time management
  • Proficient in conflict management
  • Proficient in task management
  • Sales planning
  • Regulatory compliance
  • Clear and concise communication
  • Cash management
  • Strategic goal setting
  • Analytical problem-solving
  • Collaborative decision-making
  • Analytical problem-solving
  • Adaptability to change
  • Client support

Certification

OSHA Certified

Forklift Operator



Timeline

Assistant Manager

Diva Room
07.2025 - Current

Lawncare Maintenance Worker

Department of Corrections
03.2022 - 07.2025

GED -

Department of Corrections

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Kaitlin Webb