Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Wyatt

Simpsonville,SC

Summary

Dynamic team player with extensive experience at Chick-fil-A, excelling in customer service and hospitality. Proven leadership in training new team members and maintaining high standards of cleanliness. Skilled in cash handling and inventory management, I consistently deliver exceptional experiences while fostering a welcoming atmosphere. Eager to contribute and grow in a fast-paced environment.

Overview

8
8
years of professional experience

Work History

Beauty Advisor

Sally Beauty Supply
Simpsonville, SC
10.2023 - Current
  • Advised customers on product selections tailored to individual needs.
  • Maintained current knowledge of all beauty products available for sale.
  • Monitored sales and promotions, return policies, and security practices.
  • Reduced product theft through vigilant sales floor and shopper awareness.
  • Executed floor moves, merchandising, and display maintenance to ensure organized sales areas.

Team member

Chick-fil-A
12.2022 - 08.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Worked well in team setting, providing support and guidance.
  • Helped guests at tables when in need of assistance.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Effectively prepared and served various food and drink items to customer specifications in fast-paced inside or outside environments.
  • Trained new team members by relaying information on company procedures and safety requirements

seasonal sales associate

Bath & Body Works
10.2022 - 01.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Security officer

American Security, L.L
09.2020 - 11.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols and monitored premises in company vehicle and by foot of key areas to spot and control security concerns.
  • Worked closely with local law enforcement.
  • Wrote detailed reports on property damage, injury, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Manager

SUBWAY®Restaurants
09.2019 - 08.2020
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Monitored inventory and requisitioned low-stock items.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Worked every position from open to close.

cashier

Kevin Whitaker Chevrolet And Cadillac
06.2019 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed forms, reports, logs and records to quickly handle all documentation.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed filing system, entered data and completed other clerical tasks.
  • Scheduled appointments and conducted follow-up calls to clients.

Sandwich Artist

SUBWAY®Restaurants
11.2017 - 06.2019
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared and served hot and cold sandwiches, and salads based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Crew Member

Dunkin' Donuts
Mauldin, SC
06.2017 - 11.2017
  • Brewed coffee and tea to meet customer preferences.
  • Prepared beverages and donuts according to specific orders.
  • Served food promptly to enhance guest satisfaction.
  • Maintained cleanliness of food preparation area and equipment.
  • Took orders, prepared meals, and processed payments efficiently.
  • Checked dining areas regularly to clean spills and restock supplies.
  • Collaborated effectively with teammates and embraced coaching from management.
  • Adhered to restaurant, health, and safety standards during product preparation.

Education

High School Diploma -

Hillcrest High School
Simpsonville, SC
06.2017

Skills

  • Product knowledge and continuous development
  • Hospitality and accommodation expertise
  • Leadership and team management
  • Inventory stocking and replenishing
  • Order preparation and accuracy
  • Cash handling and transactions
  • Beverage consistency and quality
  • Instruction adherence and execution
  • Equipment maintenance and troubleshooting
  • Eagerness to learn and adapt
  • Attention to detail

Timeline

Beauty Advisor

Sally Beauty Supply
10.2023 - Current

Team member

Chick-fil-A
12.2022 - 08.2023

seasonal sales associate

Bath & Body Works
10.2022 - 01.2023

Security officer

American Security, L.L
09.2020 - 11.2021

Manager

SUBWAY®Restaurants
09.2019 - 08.2020

cashier

Kevin Whitaker Chevrolet And Cadillac
06.2019 - 08.2019

Sandwich Artist

SUBWAY®Restaurants
11.2017 - 06.2019

Crew Member

Dunkin' Donuts
06.2017 - 11.2017

High School Diploma -

Hillcrest High School

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