Self-motivated professional known for ability to successfully execute diverse project tasks to accomplish pending deadlines. Enthusiastic problem solver and talented performer with superior communication, planning, and decision making skills dedicated to maximizing stakeholder and customer satisfaction by exceeding business objectives with organized approach and strong multitasking abilities.
Overview
16
16
years of professional experience
Work History
Competition and Event Coordinator
Sweet Adelines International
Tulsa, OK
08.2017 - Current
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Helped coworkers with day-to-day work and complex problems by applying motivational and analytical strategies.
Developed and implemented improvements in procedures to streamline processes in various programs.
Gathered and organized materials to propose new event models.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Managed customer requests via email, telephone and in-person approaches.
Facilitated successful events by providing support and direction to regional hosts.
Collaborated coordination and execution of all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Selected and ordered decor and event materials.
Organized, coordinated and deployed competitive singing events while focusing on delivering superior customer service for over 6,000 members.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Solicited feedback from clients to assess event success and uncover new goals and opportunities for improvement.
Relief Assistant
QuikTrip Corporation
Tulsa, OK
12.2011 - 08.2017
Maintained and supervised all aspects of store operations which included:
Completing all Point of Sale procedures, including shift audits with cash, check and credit card transactions.
Managed other store team members on shift.
Employee support to include feedback, training and mentoring.
Researching daily sales averages and ordering effective inventory and supply levels; merchandise pricing.
Complying to Standards of Store Operations, paying precise attention to Division pricing, signage and completion of competition gas checks.
Maintaining store and grounds cleanliness and organization.
Clerk
QuikTrip Corporation
10.2005 - 12.2011
Maintained store cleanliness and organization.
Operated a cash register with cash, check, and credit card transactions.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.