Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlylnn Moore

San Diego

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Account Specialist

Capio Partners
01.2022 - 04.2022
  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Completed routine and complex account updates to resolve problems.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Set up new customer accounts and updated existing profiles with latest information.

Packaging Specialist

Western Son Vodka
03.2021 - 09.2021
  • Ensured compliance with regulatory requirements related to labeling, shipping, and storage of packaged goods.
  • Developed comprehensive packaging guidelines for internal teams, promoting consistency across product lines.
  • Coordinated with marketing teams to incorporate branding elements into package designs effectively.
  • Enhanced product protection with thorough testing and analysis of packaging solutions.

Housekeeper

Lone Star Lodge & Marina
03.2019 - 06.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Dietary Aide

Homestead of Collinsville
08.2016 - 03.2017
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06-2018

Skills

  • Account administration
  • Customer relationship development
  • Document management
  • Microsoft office proficiency
  • Customer engagement
  • Account updating
  • Billing resolutions
  • Client engagement
  • Schedule coordination
  • Cold calling
  • Processing payments
  • Excellent communication
  • Cash handling

Timeline

Account Specialist

Capio Partners
01.2022 - 04.2022

Packaging Specialist

Western Son Vodka
03.2021 - 09.2021

Housekeeper

Lone Star Lodge & Marina
03.2019 - 06.2019

Dietary Aide

Homestead of Collinsville
08.2016 - 03.2017

High School Diploma -

Penn Foster Career School

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Kaitlylnn Moore