Kaitlyn Adams
Thibodaux,LA
Summary
Excelled in enhancing customer satisfaction and streamlining office operations, showcasing a strong work ethic and relationship-building skills. Demonstrated cash handling expertise and a positive attitude, contributing significantly to team and business goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Office Assistant
New Industries, LLC
09.2022 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Created and maintained detailed records of all office activities.
Customer Service Associate/Cashier
Noah's Adventures Mini Golf - BV Commuity Center
04.2021 - 09.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at end of each shift.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Maintained clean and organized work space, ensuring positive environment for both customers and colleagues.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Science - Accounting
Nicholls State University
Thibodaux, LA12.2026
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Dedicated Team Player
- Prioritizing Work
- Strong Work Ethic
- Office Management
- Strong Problem Solver
- Cash handling expertise
- Patience and composure
Timeline
Office Assistant
New Industries, LLC
09.2022 - 08.2023
Customer Service Associate/Cashier
Noah's Adventures Mini Golf - BV Commuity Center
04.2021 - 09.2022
Bachelor of Science - Accounting
Nicholls State University
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