Kaitlyn Arin Davidge
Baltimore,US
Summary
Experienced with coordinating comprehensive benefits programs to support employee well-being. Utilizes strong analytical skills to assess and improve benefits offerings. Track record of effectively managing benefits enrollment and ensuring compliance with regulations. Looking to leverage experience in a new role.
Overview
11
11
years of professional experience
Work History
Benefits coordinator
NFL Benefits
Baltimore, MD
10.2024 - 04.2026
- Studied and maintained knowledge of all applicable policies and procedures, contracts and related legal issues.
- Processed applications, changes, and requests, on behalf of player or participant.
- Maintained quality/quantity standards, updated and maintained all necessary records.
- Worked with external third parties; e.g., recordkeeper, trustee, etc., to validate and set up payments.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined communication channels between employees and benefits providers, enhancing response times and service quality.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Multi store manager & Regional Recruiter
Luxottica
Baltimore, MD
07.2023 - 10.2024
- Managed daily operations across multiple store locations.
- Trained and mentored staff to enhance customer service and experience.
- Developed employee schedules to meet store needs and operational efficiency.
- Verified and confirmed applications for accuracy and completeness.
- Analyzed workforce metrics to identify trends, informing strategic decision-making for talent management initiatives.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Supported company growth by leading successful recruitment and hiring campaigns.
Receptionist
Ojas wellness
Baltimore, MD
05.2020 - 05.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Assistant Manager
Aldo group
Baltimore, MD
09.2015 - 03.2020
- Supervised day-to-day operations to meet service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Assisted with recruiting efforts by interviewing prospective candidates for open positions.
- Performed administrative duties such as processing payroll information or managing employee benefits programs.
Education
Baltimore - Sociology, mass communications
Towson University
Towson, MD, USSkills
- Customer and client relations
- Adobe, excel, Microsoft
- Recruiting and sourcing
- Contract negotiati
- Documentation and reporting
- Confidentiality and discretion
- Benefits administration
Accomplishments
Timeline
Benefits coordinator
NFL Benefits
10.2024 - 04.2026
Multi store manager & Regional Recruiter
Luxottica
07.2023 - 10.2024
Receptionist
Ojas wellness
05.2020 - 05.2021
Assistant Manager
Aldo group
09.2015 - 03.2020
Baltimore - Sociology, mass communications
Towson University