Kaitlyn Berube
North Kingstown,RI
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Target
11.2021 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Restaurant Hostess
Lorenzo's Italian Restaurant & Bar
11.2023 - 05.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Sandwhich Artist
SUBWAY®Restaurants
09.2021 - 11.2021
- Greeted guests, promoted specials, and took orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased speed of service through effective multitasking and time management skills.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared and presented food in compliance with health and safety guidelines.
Sandwhich Artist
SUBWAY®Restaurants
08.2020 - 05.2021
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased speed of service through effective multitasking and time management skills.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Kept workplace clean and organized in line with restaurant policies.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Sandwhich Artist
SUBWAY®Restaurants
01.2020 - 03.2020
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA05-2025
High School Diploma -
Lincoln High School
Lincoln, RI05-2021
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Professional Appearance
- Phone Etiquette
Timeline
Restaurant Hostess
Lorenzo's Italian Restaurant & Bar
11.2023 - 05.2024
Retail Sales Associate
Target
11.2021 - Current
Sandwhich Artist
SUBWAY®Restaurants
09.2021 - 11.2021
Sandwhich Artist
SUBWAY®Restaurants
08.2020 - 05.2021
Sandwhich Artist
SUBWAY®Restaurants
01.2020 - 03.2020
Bachelor of Science - Criminal Justice
Bridgewater State University
High School Diploma -
Lincoln High School
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